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  • Report:  #383121

Complaint Review: Lifestyle Holidays Vacation Club - Puerta Plata Nationwide

Reported By:
- Essex Junction, Vermont,
Submitted:
Updated:

Lifestyle Holidays Vacation Club
www.lifestyleholidaysvc.com Puerta Plata, Nationwide, Dominican Republic
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
At the time of purchase it was repeated to me (and my girlfriend who was with me) many times that I could get a full refund for the LHVC Gold Package for any reason within the first 12 months. Since the 3 times that I tried to book a vacation for a friend, for work and for myself were either too late in the response, not the size unit (a 3-bedroom villa, which I did not need as it was more expensive than the hotel) as well as too late, or no response at all to this date (5 months later), I decided to request a refund. They had suggested I have a friend or family member put up a website to rent as many weeks as I could right when I returned home to try to recoup my expense. If I couldn't get my first few requests in a timely manner or at all, how could I make money with a website?

Of course they have it all figured out. The sales rep said that I would get refunded the entire amount and LHVC would get their money back by just putting it into their resale program. There was also a fine print clause saying that I agreed that there was nothing else presented than what was in the written contract. The sales representative did a great job explaining everything in a manner that made me feel comfortable in the fact that I had nothing to lose. Of course I repeated my understanding many times and was reassured by him, as well as a customer representative the next day, or I wouldn't have gone through with it.

Would everyone like to get together and go after RCI, who owns LHVC? Together maybe we could get somewhere.

Monique

Essex Junction, Vermont

U.S.A.


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