Stephen
Bothell,#2Consumer Suggestion
Sun, May 17, 2009
Are you sure you read the fine print Debi? Can you please provide the website address (URL) of the site you made the purchase from so the rest of us can check it out? All of these types of business must indicate somewhere on their site that the customer is voluntarily joining a membership of their own free will. If not then you have a case. If they do then your day in court will be short and costly. All of these sites place these terms generally in a link at the bottom of the home page where it might say something like "Terms & Conditions" or "Customer Service" or whatever. I've seen these Lift SP sales page like this one http://www.yourownperfectface.com/ where the membership, costs, cancellation procedures and anything else you can imagine is right there in the Terms & Conditions link at the bottom of the page.
Stephen
Bothell,#3Consumer Suggestion
Sun, May 17, 2009
Are you sure you read the fine print Debi? Can you please provide the website address (URL) of the site you made the purchase from so the rest of us can check it out? All of these types of business must indicate somewhere on their site that the customer is voluntarily joining a membership of their own free will. If not then you have a case. If they do then your day in court will be short and costly. All of these sites place these terms generally in a link at the bottom of the home page where it might say something like "Terms & Conditions" or "Customer Service" or whatever. I've seen these Lift SP sales page like this one http://www.yourownperfectface.com/ where the membership, costs, cancellation procedures and anything else you can imagine is right there in the Terms & Conditions link at the bottom of the page.
Stephen
Bothell,#4Consumer Suggestion
Sun, May 17, 2009
Are you sure you read the fine print Debi? Can you please provide the website address (URL) of the site you made the purchase from so the rest of us can check it out? All of these types of business must indicate somewhere on their site that the customer is voluntarily joining a membership of their own free will. If not then you have a case. If they do then your day in court will be short and costly. All of these sites place these terms generally in a link at the bottom of the home page where it might say something like "Terms & Conditions" or "Customer Service" or whatever. I've seen these Lift SP sales page like this one http://www.yourownperfectface.com/ where the membership, costs, cancellation procedures and anything else you can imagine is right there in the Terms & Conditions link at the bottom of the page.
Debi
Lake in the hills,#5Author of original report
Sun, December 14, 2008
It has now past the time I was suppose to receive my risk free trial bottle of tis serum. I have ordered and just as I thought they billed my credit card for over the shipping & handling fee. and I have not received anything at all from these crooks. I tried calling the customer service reps. and nothing has happened. and for those of you out there who think I did not read the fine print, I have. and their website states NOTHING about a membership fee. THIS COMPANY IS A FRAUD. and I have allready contacted the BBB on them . and a claim has been filed. I am also among 15 other consumers who have been scamed by these scam artists. who will be prosecuted to the fullest. not just by me. SO TELL ME DOUBTING CONSUMER WHO HAS LEFT ME A COMMENT SAYING I HAVE NOT TAKEN THE TIME TO READ THE FINE PRINT. APPARENTLY YOU CAN NOT READ AT ALL . BECAUSE I DID NOT SEE THIS AD ON TELEVISION IDIOT.... I SUGGEST YOU GO BACK TO SCHOOL TO LEARN TO READ.and if you say I was being foolish as far as me taking a opportunity to pay only shipping & handling at 4.95 and then being told after they have my credit info. and then they tell me I am now in their membership program. and again their website states NOTHING ABOUT A MEMBERSHIP AND I STILL HAVEN'T RECEIVED MY PRODUCT THAT THEY NOW HAVE MY MONEY FOR. and when you try to contact customer service they do not help you. there is no way to get through to them.
Debi
Lake in the hills,#6Author of original report
Sun, December 14, 2008
It has now past the time I was suppose to receive my risk free trial bottle of tis serum. I have ordered and just as I thought they billed my credit card for over the shipping & handling fee. and I have not received anything at all from these crooks. I tried calling the customer service reps. and nothing has happened. and for those of you out there who think I did not read the fine print, I have. and their website states NOTHING about a membership fee. THIS COMPANY IS A FRAUD. and I have allready contacted the BBB on them . and a claim has been filed. I am also among 15 other consumers who have been scamed by these scam artists. who will be prosecuted to the fullest. not just by me. SO TELL ME DOUBTING CONSUMER WHO HAS LEFT ME A COMMENT SAYING I HAVE NOT TAKEN THE TIME TO READ THE FINE PRINT. APPARENTLY YOU CAN NOT READ AT ALL . BECAUSE I DID NOT SEE THIS AD ON TELEVISION IDIOT.... I SUGGEST YOU GO BACK TO SCHOOL TO LEARN TO READ.and if you say I was being foolish as far as me taking a opportunity to pay only shipping & handling at 4.95 and then being told after they have my credit info. and then they tell me I am now in their membership program. and again their website states NOTHING ABOUT A MEMBERSHIP AND I STILL HAVEN'T RECEIVED MY PRODUCT THAT THEY NOW HAVE MY MONEY FOR. and when you try to contact customer service they do not help you. there is no way to get through to them.
Debi
Lake in the hills,#7Author of original report
Sun, December 14, 2008
It has now past the time I was suppose to receive my risk free trial bottle of tis serum. I have ordered and just as I thought they billed my credit card for over the shipping & handling fee. and I have not received anything at all from these crooks. I tried calling the customer service reps. and nothing has happened. and for those of you out there who think I did not read the fine print, I have. and their website states NOTHING about a membership fee. THIS COMPANY IS A FRAUD. and I have allready contacted the BBB on them . and a claim has been filed. I am also among 15 other consumers who have been scamed by these scam artists. who will be prosecuted to the fullest. not just by me. SO TELL ME DOUBTING CONSUMER WHO HAS LEFT ME A COMMENT SAYING I HAVE NOT TAKEN THE TIME TO READ THE FINE PRINT. APPARENTLY YOU CAN NOT READ AT ALL . BECAUSE I DID NOT SEE THIS AD ON TELEVISION IDIOT.... I SUGGEST YOU GO BACK TO SCHOOL TO LEARN TO READ.and if you say I was being foolish as far as me taking a opportunity to pay only shipping & handling at 4.95 and then being told after they have my credit info. and then they tell me I am now in their membership program. and again their website states NOTHING ABOUT A MEMBERSHIP AND I STILL HAVEN'T RECEIVED MY PRODUCT THAT THEY NOW HAVE MY MONEY FOR. and when you try to contact customer service they do not help you. there is no way to get through to them.
Laurie
Haslet,#8Consumer Comment
Fri, December 12, 2008
Advertising space is sold to anyone who is willing to pay for it. NO CHECKS ARE MADE FOR LEGITIMACY of product or company selling it. YOU ASSUMED that because the commercial aired during Oprah that she was somehow endorsing - THAT IS JUST PLAIN STUPID! I would suggest however that the next time you see that commercial - read the fine print - it probably stated it on the commercial that you were signing up for a membership program - you just chose to ignore it. As most people do - because its too much trouble to read.....
Conniea78
Encino,#9UPDATE Employee
Fri, December 12, 2008
Hello my name is Connie. I'm a customer service agent for Lift SP's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact my manager directly. Her email is [email protected] or if you call our customer service line 1-866-897-2484. We would be more than happy to take care of anything that we can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day. Connie, CSa Lift SP