John Law
North Carolina,#2Consumer Comment
Mon, May 29, 2017
My wife and I had Liquid Ceramic applied back in 2012. It is now 2017. Mark tkac came out to our house and he spent one hour inspecting the out side of our house. Our house had a lot of outside issues. He wrote up a report on all of the damage and he even had solutions to our issues. He was well prepped and he explained to us in details, the why's and if's. We decieded to hire him to restore our outside structure. Mark's employees were corduall, very neat and worked hard. They would even stop their work and asked if it looked good and asked if there is anything that we didn't like. If there was any additional damage they would either fix it our if it was major stop and contact Mark and he would come out to inspect it...
Liquid Ceramic/Mark Tkac, over delivered on everything that was explained to us. We were well informed anything that they did. they always let us know where things stood. He also explained to us that to ensure the life expectancy of the product,. maintainance was very important. Pressure washing the house twice a year. Mark Tkac said that this will help the house breath buy keeping the dirt and grime off of it. We followed his suggestions and washed our house twice a year and it still looks good. I fell sorry for the customer that had it applied by the old Liquid Cerimic, but i assure you if it were Mark, it would have lasted as advertised..
Sincerley
John Law
Liquid Ceramic
North Carolina,#3REBUTTAL Owner of company
Sat, November 10, 2012
We bought the company and unfortunately acquired some warranty issues. But I can assure you that Liquid Ceramic is a good
product. I am not responsible for any past warranties since I have not nor, has the new company worked on the job. Liquid
Ceramic in the past used Sub-Contractors that were inadequate to apply the product. The product is a good solid product if
applied correctly. I am unfortunate to see that a past customer had to deal with the old Liquid Ceramic. But I am confident
that this product is a solid alternative to painting a house. And will last for years to come. I ask you kindly to not
to condone me our our product, we are not the one who hired inadequate workers nor did we apply it.... I would appreciate it if
you would attract your statement...