- Report: #849573
Complaint Review: Live Smart Solutions - Internet
Reported By:
Louis -
Sykesville, Maryland, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Live Smart Solutions
228 Park Ave S. #91179 Internet, United States of America
Phone:
Web:
www.thedietsolution.com
Categories:
Business Rating:
(0)
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Live Smart Solutions Beyond Diet Lost Money, Not weight, Internet
On February 14, of the current year, I ordered a a Beyond Diet program from Live Smart Solutions on the Internet. I used my debit card to pay the company $47.00. I ordered the basic plan even they offered much, much more.
Purchase information: Order # 1073639, Transaction Code: #Z76MEJTC, Order date: 2/14/2012. I sent them an email inquiring about my order but received no response. I have received nothing to date.
Purchase information: Order # 1073639, Transaction Code: #Z76MEJTC, Order date: 2/14/2012. I sent them an email inquiring about my order but received no response. I have received nothing to date.
1 Updates & Rebuttals
Beyond Diet
Mount Pleasant,South Carolina,
United States of America
Great customer service at Beyond Diet/Live Smart Solutions
#2UPDATE Employee
Mon, April 09, 2012
I am sorry to hear about the customer service experience that you had with Live Smart Solutions.
With the busy season, customers may experience a higher than normal email response times, but Live Smart Solutions does strive to ensure that their customers receive the best customer service as possible. I did look up your order and our records do show that your email was responded to on 2/27/2012 with directions on how to access your products. We do offer a 60 day money back guarantee and any products that are purchased from Live Smart Solutions are able to be refunded within that time frame. If you would like to call our customer service department at 800-815-1941, or email [email protected] I assure you that your call will be answered and handled in a timely manner.
