Edward
Oakland,#2Author of original report
Wed, August 16, 2006
Livermore Subaru eventually installed the device AND gave us our choice of a new accessory for the car as compensation for the problems we'd had with the dealership. We chose a large car-top carrier (which the dealer installed free) and we feel quite satisfied with how the dealership finally resolved this incident. EBG
Edward
Oakland,#3Author of original report
Thu, April 06, 2006
The service manager has now promised to install the anti-theft device and provide a loaner car for us while the work is done. I'll report back if this actually happens :)