- Report: #1094437
Complaint Review: Ljshopping.net - South Ozone Park New York
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Author Not Confirmed
Why?
Ljshopping.net
117-01 127th Street, South Ozone Park, NY 11420 South Ozone Park, 11420 New York, USA
Phone:
516-537-9655
Web:
Ljshopping.net
Categories:
Business Rating:
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Ljshopping.net Lost package South Ozone Park New York
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I purchase order at ljshopping.net and I paid extra bucks for the signature confirmation insuarance because I read the note that if customer did not pay for the signature confirmation insurance, when the order will be lost or damaged, they will not be responsible for that situation. Then after a week, I tracked my number and it was delivered , but I did not receive my order. I contact to the customer service and they said i had to wait for 5 business days . If after 5 business days, I still did not receive it, they will reship my order. However, i contacted to them after 5 business days, and they ignored my email. I paid for the signature confiation insuarance and I did not sign for my order . This company lie that they will reship and when due day came up, they ignored the problem. The customer is very worse. Never received my item even though I paid for the signature confirmation insuarance.
2 Updates & Rebuttals
Tuan le
Roseville ,California,
Response
#2Author of original report
Sat, October 26, 2013
Ok. I hope I receive my refund on Monday Thru paypal as you stated
LJShopping.Net
South Ozone Park,New York,
Refund has been sent via Paypal
#3UPDATE Employee
Fri, October 25, 2013
Hello Trun,
After you have contacted us regarding the issue, our shipping department was in the process of reshipment, but we received a PayPal Dispute so our billing department have responded to Paypal and processed refund to your Paypal account.
If there was no Paypal dispute and the reshipment was going to be made without any addtional cost to you. We apologize for the inconveniences.
Thank you,
Jessica
LJShoppingTeam Member
