;
  • Report:  #148267

Complaint Review: Lock - Line - Kansas City Missouri

Reported By:
- Arlington, Tennessee,
Submitted:
Updated:

Lock - Line
lockline.com/tf/LLCORP?tx=Home&cz=407141204&ReqPage=COINFO Kansas City, 64141 Missouri, U.S.A.
Phone:
816-237-3000
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Sprint PCS uses Lock/line as their equipment replacement insurance provider.

My contract with sprint is for three phones, 2500 minute plan and phone replacement insurance.

When I signed up for the 2-year contract they failed to tell me the whole truth about the plan..i/e. $50.00 Deductable, and refubished replacement phone. I pay $15.00 per month insurance for three phones.

When my son's phone broke, they stated that they did not have a phone like the one he has. The one that they offered was of less quality and refurbished. I told her that I could buy the same new phone that they offered me on online for $39.00. Why should I pay Lock/line a $50.00 deductable for the same phone that I can buy online for less money.

Needless to say, I cancelled Lock/line and suggest to people needing a replacement phone to look online.

The people at Lock/line don't care about your business. They have the take it or leave it attitude.

Take my advise, DON'T USE LOCK/LINE

Jackie

Arlington, Tennessee
U.S.A.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//