- Report: #1435630
Complaint Review: LogMeIn.com -
Reported By:
Larry -
Mi Wuk Village, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
LogMeIn.com
United States
Web:
logmein.com
Categories:
Business Rating:
(0)
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LogMeIn.com LogMeIn Pro LogMeIn Increased rates and charged new card after old card cancelled. Internet
We became one of thousands of customers of LogMeIn who were charged increased rates with no notification. The rates increased from free to over $350.00 per year without any notification to us. LogMeIn charged our credit card automatically without our realization or permission. THEN our credit card information was stolen and the bank cancelled the card. Somehow, LogMeIn got our NEW credit card number, expiration date, and security code and was able to charge the automatic annual renewal to the NEW card. We never gave them the new card information, nor authorized LogMeIn to charge against it. TERRIBLE BUSINES PRACTICE!! We will NEVER do business with any company that is affiliated in any way with LogMeIn.
