- Report: #301604
Complaint Review: Longhorn Termite And Pest Control - Azle Texas
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Author Confirmed
Why?
Longhorn Termite And Pest Control
2020 Spring Ct Azle, 76020 Texas, U.S.A.
Phone:
817-270-4300
Web:
N/A
Categories:
Business Rating:
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Longhorn Termite And Pest Control Does not stand by the warrenty or guarantee listed on the website Azle Texas
7. Do you guarantee your work?
We stand behind all of our work. Should any problems arise within a reasonable amount of time after the completion of the job, we will return for no extra charge, completely hassle-free.
That was a FAQ on the website, but I called them with a complaint about not standing behind the warrenty and they refuse to do anything. The owner Jeff Hehn said he was not doing anything about it.
I was told by Jeff's son Brad ( manager/coowner) that I would get a phone call before my warrenty was up for a retreatment, will I never did, when I called they said they would have to charge me again. Now Jeff is saying his son would never say that, I am sorry he was not here to hear that but that is what I was told,
Now I am out money because they don't follow though on number 7 (the quarantee)
PLEASE GO SOMEWHERE ELSE AND SAVE YOUR MONEY SO YOU DO NOT GET RIPPED OFF LIKE I DID.
I have filed a complaint with the BBB and Jeff still refuses to do anything, please save your money and go somewhere else.
Thank you
Kim
Boyd, Texas
U.S.A.
We stand behind all of our work. Should any problems arise within a reasonable amount of time after the completion of the job, we will return for no extra charge, completely hassle-free.
That was a FAQ on the website, but I called them with a complaint about not standing behind the warrenty and they refuse to do anything. The owner Jeff Hehn said he was not doing anything about it.
I was told by Jeff's son Brad ( manager/coowner) that I would get a phone call before my warrenty was up for a retreatment, will I never did, when I called they said they would have to charge me again. Now Jeff is saying his son would never say that, I am sorry he was not here to hear that but that is what I was told,
Now I am out money because they don't follow though on number 7 (the quarantee)
PLEASE GO SOMEWHERE ELSE AND SAVE YOUR MONEY SO YOU DO NOT GET RIPPED OFF LIKE I DID.
I have filed a complaint with the BBB and Jeff still refuses to do anything, please save your money and go somewhere else.
Thank you
Kim
Boyd, Texas
U.S.A.
