- Report: #330364
Complaint Review: Loot Fetch - Internet
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Loot Fetch
lootfetch.com Internet, U.S.A.
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Loot Fetch A service site that gives you no service Internet
This site claims to procure items for you in the game "World of Warcraft". I ordered a few items from them. Their site says the time frame for recieving the items is 24 to 72 hours. When 72 hours came and went I emailed them(only way they have to communicate with them). I recieved a canned response that they had some computer problems and that they were a 100% corrected. I wait another 72 hours. recieve nothing. I email-no response. I emailed every other day for about a week and a half. I never get a response back this whole time. I had a few days before 30 days were up from my time of purchase, so I went to my credit card company and had the charges reversed(thank God). I dont know if I was a fluke, but I doubt it. I gave them many, many chances to get a hold of me.
I would think twice about using this company. If you really feel the need I would strongly suggest only ordering one item first, so when you do get screwed you are not out too much money. These type of companys are usually chinese. I went with this one because they were located in California. An American company. Its a real shame the only American company in this field ends up being a big turd.
Eli
Wayne, Michigan
U.S.A.
I would think twice about using this company. If you really feel the need I would strongly suggest only ordering one item first, so when you do get screwed you are not out too much money. These type of companys are usually chinese. I went with this one because they were located in California. An American company. Its a real shame the only American company in this field ends up being a big turd.
Eli
Wayne, Michigan
U.S.A.
2 Updates & Rebuttals
Loot Fetch
Las Vegas,Nevada,
U.S.A.
Refunds and Items
#2UPDATE Employee
Fri, June 20, 2008
Hello, We are a 100% fair company. Please try us out and you will see for yourself we are the REAL THING. We have 1000's of happy customers and are the ONLY fully reliable provider of WoW items for sale on earth. Our competition claims to sell items but cannot do what we do. We have a 100% refund policy on items. So that pretty much covers it. Try us out with a purchase of any size and you will see what we can do. We have some customers trust us with $1000s of dollars and have used us since we started. Mail me anytime from the site.... Check out our past record on ebay if you like :) It's 99.8%. See you in epic gear soon. Matt LF
Loot Fetch
Las Vegas,Nevada,
U.S.A.
Loot Fetch - USA
#3UPDATE Employee
Wed, May 07, 2008
Hello Eli, I looked up your transaction. Please note that we will be happy to refund any order at any time before items are sent. We have a policy of refunding for any items not able to be sent for any reason as stated in our FAQ. Next time just state that you would like a refund and we will make sure you get it. Either way sorry for any troubles. I will make sure you are credited in full of course on your account. And yes - we are NOT chinese...and yes we are the real thing. ENJOY ! Matt Loot Fetch
