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  • Report:  #848307

Complaint Review: Loving the Classics - Internet

Reported By:
Chris - Haddon Heights, New Jersey, United States of America
Submitted:
Updated:

Loving the Classics
Internet, United States of America
Phone:
Web:
http://www.lovingtheclassics.com/
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered a DVD from Loving the Classics on 2-22-12 and paid with Credit Card. Their web site claims delivery in 7 days. After 7 days I emailed several times and to date I have received no response. I called my credit card company who told me they payment was already added to my card,but gave me Loving the Classics phone number. I called several imes,but it always rings busy,as in off the hook most likely. Don't ever buy from this company as they lie and have zero respect for their customers. In another 7 days I will fill out the dispute with my credit card company. Thank God I only ordered one movie from these criminals.


2 Updates & Rebuttals

commonsenseman

Woodstock,
Vermont,
USA
Pre-Invoicing

#2Consumer Suggestion

Sun, October 21, 2012

Heres a suggestion : A) Have customer contact or email LTC with desired titles. B) Now,  LTC will prepare the order. C) Now when the order is completed, LTC will send an invoice to the customer, telling them that their order is completed. D) The invoice will include all titles requested ,cost of each title ,and shipping charges. E)When the customer receives the invoice from LTC, the customer will pay the requested amount in the invoice.  F) Then , after LTC receives payment for the movies that were pre-prepared, the order can be shipped immediately after LTC receives the payment.     If ordering a lot of movies the customer will simply have to wait until LTC completes the order and forwards an invoice for the balance due., commonsenseman


Chris B

United States of America
I received my movie

#3Author of original report

Wed, March 07, 2012

I received my DVD on 3-7-12. Not in the time frame they advertise,but it did get here and is in good working order. If the company had simply responed to emails and let me know the situation I wouldn't have been upset. Bottom line is movie was delivered and works well. I can't call them a ripoff based on delivery of goods.

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