Back in April 2017 I ordered 5 videos from Loving The Classics. They sent me multiple copies of two titles. I called and only got the answering machine. Then I emailed them and got a response. I returned the multiple copies, keeping one copy of each title. I was still waiying for the other three titles. After a few weeks I went through the BS of the phone and email. I got back a message that he was out of the three titles and was waiting for them to come in. Since then I have left numerous phone messages and emails all with no response. It is now Nov. 5, 2017 and I am going to get my charge card company involved. They still send me emails of sales etc.