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  • Report:  #47936

Complaint Review: Lowes - Nationwide

Reported By:
- Elmira, New York,
Submitted:
Updated:

Lowes
913countyrd.64 Nationwide, U.S.A.
Phone:
607-7396106
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
LOWES CAME TO TOWN A FEW YEARS AGO THEY NEEDED INSTALLERS I needed extra work at the time . What a mistake I installed a few hot water heaters .was told one price got paid another.The last job I did I installed a storm door for a customer from hell.

The weather that day called for severe thunder storms so I called the customer to cancel,the lady says ok no problem.The b***h hangs up calls Lowes Lowes calls me The halfwit manager tells me to install the door or he (the halfwit) says he will fire me. So I Installed the door It poored down like a b***h LIGHTING THUNDER my tools got soaked I finished the installation the lady tips me 5.00 bucks I cleaned up went to say good by the b***h says by the way you put a hole in my floor,

So I call the company that Installed her floor The owner says she screwed us good still owes us money screwed the blacktoppers over to .

SO needless to say I dont Install for Lowes any more. And whats up with an expert in every asile These flunkys work for 6 7 8 bucks an hour are you kidding experts ya right Dont blow smoke up my a*s.

William/diana

Elmira, New York
U.S.A.


1 Updates & Rebuttals

Tony

Bethalto,
Illinois,
U.S.A.
Who you calling a flunky????

#2UPDATE EX-employee responds

Tue, April 15, 2003

Sorry about your experience with Lowes. The problem was not with the manager but rather with the installed sales co-ordinater. He, or she, is the guy that determines what kind pricing scale should be used for installs. The contractor should always get his fee. If Lowes has to charge less to keep the customer happy, thenLowes eats the loss not you. It sounds to me like the ISC at this store is a complete moron! Most good managers make sure thaqt they have excellent ISCs in their stores. Installed sales are big big money makers for Lowes and greatly improve the bottom line which leads to higher bonuses for upper management! As for the flunkies in the stores: I must admit that at the store I worked at we had more than our share of flunkies. However, our Plumbing Pro was a liscenced plumber and made big bucks! Both of our Electric Pros were licensed electricians and were also HVAC certifiedWe had 2 people in our seasonal area that had degrees in horticulture. And,while I may not have a degree, I was the sales Specialist in the plumbing and I do know my plumbimng and also have a strong turf and ornamental background. It just depends on the store. The money is there to hire knowledgeable staff, but the managers are sometimes too bottom-line oriented to look at the big picture to see that BY spending a little more now will earn you even more don the road. Just had to put my two cents in...

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