- Report: #959689
Complaint Review: ltb light in the box - san leandro California
Reported By:
notsatisfied -
staten island, New York, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
ltb light in the box
1937 davis street ste. b unit 31 san leandro, 94577 California, United States of America
Phone:
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ltb light in the box light in the box i sent back damaged item via usps with tracking. they recieved the item but have not returned a new one now i am out over 200 dollars with no contact they will not return emails. san leandro, California
i bought 2 radios with gps and on did not work so i returned the item via usps and have not recieved a replacement as promised. now its too late to file a complaint with ebay as its past 45 days. they will not help. i am very disappointed in the system. they will not return emails or contact
1 Updates & Rebuttals
LightInTheBox
ChinaLightInTheBox.com
#2UPDATE Employee
Thu, October 25, 2012
Dear Customer,
Thank you for shopping with us and telling us about your experience. Please send us your order number, so that Customer Service can find you in our system. We will follow up with you via email about your request for refund. Since you already have a Customer Service ticket open, please follow the link http://www.lightinthebox.com/index.php?main_page=ticket_center to check the progress of your request.
Thank you,
LightInTheBox
