- Report: #6958
Complaint Review: Lucy ---To' and Mo' Towing Company - Santa Ana California
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Author Not Confirmed
Why?
Lucy ---To' and Mo' Towing Company
117 N. Standard Ave Santa Ana, 92701 California, U.S.A.
Phone:
(714)543-0879
Web:
N/A
Categories:
Business Rating:
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To' and Mo' Towing Rip-off
My car got tow one night and i call the company to ask if I can pick up my car. The employee I spoke to told me it would be better if I pick up my car the next morning because it would be cheaper, which would be $90 dollars for the towing and $35 dollars for one day space fee.
The next morning I came to pick up my car, the lady there (who claim to be the manager) to me I had to pay $175 dollar. I ask why so much if my car was only in there for one nite, she explained to me that I had to pay for two day space fee. I told her that my car wasn't even in there for 24 hours yet, why are you charging me so much??? Plus I told her that is not why her employee told me yesterday. He told me it was going to cost me only $125 dollars. She told me not to listen to that "employee"because he is new.
I feel like this company is trying to rip me off because I was paying in cash and that she (goes by the name Lucy)knew that this is the first time I ever had my car tow...she had taken advantage of me for that.
Please investigate about this matter because I feel that if she could rip me off that easy...she can do to others too.
The next morning I came to pick up my car, the lady there (who claim to be the manager) to me I had to pay $175 dollar. I ask why so much if my car was only in there for one nite, she explained to me that I had to pay for two day space fee. I told her that my car wasn't even in there for 24 hours yet, why are you charging me so much??? Plus I told her that is not why her employee told me yesterday. He told me it was going to cost me only $125 dollars. She told me not to listen to that "employee"because he is new.
I feel like this company is trying to rip me off because I was paying in cash and that she (goes by the name Lucy)knew that this is the first time I ever had my car tow...she had taken advantage of me for that.
Please investigate about this matter because I feel that if she could rip me off that easy...she can do to others too.
