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  • Report:  #1409042

Complaint Review: Lumabelle Cosmetics - Internet

Reported By:
Cathy - Salmon, Idaho, USA
Submitted:
Updated:

Lumabelle Cosmetics
Internet, USA
Phone:
1 (800) 694-7385
Web:
https://lumabellecosmetics.com/
Categories:
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After receiving their "free" 14 day trial product, I called them on the 14th day to cancel my subscription.  At this point I was only charged $4.95 shipping.  The product does not work any better than a $10 face cream.  The agent #818 told me that since I did not give the product enough time, I would be charged $89.95 as stated in the fine print.  But I had to cancel within 14 days also per the fine print in order to avoid the full price..hmmm.  This is about as much of a rip-off tactic as any company can get. I do not know if I will be charged yet, and I told them if I was a would dispute it.  Others need to know.  I have read many other reports on this company and they have their poor agents negotiating an opt out price.  What!?  How can they get away with stating Free if the consumer is charged at any point they cancel?



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