Lyndhurst Luggage
Lyndhurst,#2REBUTTAL Owner of company
Fri, June 06, 2008
The customer was warned about the risks, She said I cant use the bag the way it is do your best... We had an agrement and I spent Two Hours working on this bag, as well as 25 to 30 Min. on the phone given her detaile warinings. Of course I expect to be paid for my services. The bag looks better, it has faded a bit , The customer was warned this may happen in our cleaning process. I also did tell her I was sorry she thought I ruined her bag. The only truth is that I did have the bag longer than she was told.. I am very good at what I do, but I am not a magician.. Again I am sorry your bag come back looking brand new.
Lyndhurst Luggage
Lyndhurst,#3REBUTTAL Individual responds
Sat, May 31, 2008
This is not the real story. The purse was brought in by the boyfriend, and he was warned of the risks involved. At this time we pointed out spots of concern. One being an ink spot. It Is questionable whether the Marc Jacobs bag is real. The owner cant even remember where she bought the bag. She stated the bag was bought at Next, then at Saks now at Nordstrom. Before we cleaned the purse I had a 30 min. conversation with the owner of the bag. The final statement from the customer was "I cant use the bag the way it is, do your best!" I Have been in this business for 25 years and I do not like to buy nor can I afford 1000,00 dollar purses I wont use. I also do work for Saks Fith Ave, Nordstrom, BCBG, Aldo, Brightton, and Dillards. ASK ANY ONE OF THEM ABOUT MY WORK. Jim Prikryl
Cheryl
Lyndhurst,#4UPDATE Employee
Sun, December 23, 2007
I know for a fact that this story is totally fabricated, and untrue. This girl orginally told Jim the bag was purchased at a differant store...now changes her story, and says it was purchased at Nordstroms. ? Jim advised her prior to attempting to fix this already "ruined" bag...it was at her risk, and she gave him the permission to proceed, and fix it the best that he could. She was looking for him to replace the bag with a brand new one..... and was looking for a FREE RIDE!!! Jim fixes ALL of Sak's and Nordstrom's bags...and has an outstanding reputation in the community...I think that speaks for itself!!!