I bought Eileen Fisher shoes from a website that I paid in pounds, so I assumed it was an English site. The picture was the same picture Eileen Fisher uses, the description was the same as found on the Eileen Fisher website. I received shoes today in a bag, with no packing slip or information to return. The shoes I received had no box, and were not even similiar to Eileen Fisher shoes I had ordered. They were some cheap shoes from China, not even a knockoff.