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  • Report:  #80811

Complaint Review: M02*24protect Plus - Omaha/stamford Connecticut

Reported By:
- augusta, Maine,
Submitted:
Updated:

M02*24protect Plus
9500 West Dodge Rd Omaha/stamford, Connecticut, U.S.A.
Phone:
877-5005754
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Found a charge on my card for a dollar. When I called to inquire I was informed that a secondary screen name on my AOL account supposedly clicked on a pop-up for their "service". They told me they had a partnership with AOL.

AOL,when contacted, said that if I had not set up that secondary account properly that it did have authorization to bill to my account. They said that screen name would have to have been set up as a master, it is not.

After roughly a dozen phone calls I finally talked with someone at AOL who looked through (and was willing to tell me about) a list of people that AOL partners with. He said this company was not on their list and he got online and found this site for me.

I am feeling better about my position now (knowing I'm not the only one)however it is my mission to find out exactly how they obtained my credit card number. It does appear that AOL probably gave them the info but I want to know for sure.

Ryan

augusta, Maine
U.S.A.


1 Updates & Rebuttals

Ryan

augusta,
Maine,
U.S.A.
AOL is aware

#2Author of original report

Wed, February 18, 2004

AOL had been saying that they did not have a partnership with 24 protect plus. After many phone calls a supervisor with 24 protect plus told me that the name of the parent company is member works Inc. AOL will verify that this is a partner company. In speaking with the fraud department at AOL I became aware that they are already aware that there is a problem with member works actions. AOL asked me to forward any information (credit card statement,email, and this website) I had about member works to them.

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