- Report: #664262
Complaint Review: Maaco\Brad Cheeks - Asheville North Carolina
Reported By:
DB -
Asheville, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Maaco\Brad Cheeks
1659 Old Haywood Road Asheville, 28806 North Carolina, United States of America
Phone:
(828)253-1050
Web:
Categories:
Business Rating:
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Maaco\Brad Cheeks Destroyed my interior Asheville, North Carolina
Maaco took the interior panels apart and did not put back
the car together to it's previous condition.
They lost or broke many of the clips and screws that kept the interior
together. When i first picked up the car
there were screws and the like all over the floors that had not been put back
in. They took no care taking the panels
off, and spent no time putting it back together. This problem is now going on 4 weeks. There always seems to be some delay as to why
they car isn't ready.
The car was brought in November 2nd and it is November 20th. This last time the car was going to be ready was on Wednesday the 20th, then Thursday, then Friday, then Saturday, now Monday. The manager Brad keeps giving misinformation. One day somebody is calling in sick (apparently out all week and neglected to say this earlier in the week - I find this out after he already previously stated the car would be ready earlier in the week).
After I first picked up the car I noticed that there were even spots that hadn't been painted. Over all a pretty poor service. I'm not sure if they think because my car is an older Geo Prizm they don't have to take as much care as with it as they would another newer car. Unfortunately I did not pay attention to the interior when i picked it up. It was only a few hours later when i was picked up my sons from school that i noticed all the back panels not attached, else i wouldn't have paid. I even have car wires on the floor (drivers side).
The car was brought in November 2nd and it is November 20th. This last time the car was going to be ready was on Wednesday the 20th, then Thursday, then Friday, then Saturday, now Monday. The manager Brad keeps giving misinformation. One day somebody is calling in sick (apparently out all week and neglected to say this earlier in the week - I find this out after he already previously stated the car would be ready earlier in the week).
After I first picked up the car I noticed that there were even spots that hadn't been painted. Over all a pretty poor service. I'm not sure if they think because my car is an older Geo Prizm they don't have to take as much care as with it as they would another newer car. Unfortunately I did not pay attention to the interior when i picked it up. It was only a few hours later when i was picked up my sons from school that i noticed all the back panels not attached, else i wouldn't have paid. I even have car wires on the floor (drivers side).
