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  • Report:  #1263799

Complaint Review: MacChurchill Acura - Fortworth Texas

Reported By:
Sou - Irving, Texas, USA
Submitted:
Updated:

MacChurchill Acura
3125 NE Loop 820 Fortworth, 76137 Texas, USA
Phone:
8172322872
Web:
www.macchurchill.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 We bought a 2001 Lexus GS 300 preowned car for $4700 at Mac Churchill .On the day we booked, nothing was abnormal except the warning tail light indicator on the dashboard. The sales guy showed us the tail lights and everything was fine.The car had a moderate accident but no serious damage as per the car fax report. The car started shaking when it hit 50 mph on highways on the first day. After that it broke and oil started leaking. The steering wheel was locked and on taking to the mechanic shop they said water pump in the car was broken, timing belt had to be replaced. These costed around $1000 for repair. The oil leak needed a gasket valve replacement as well. While checking with mac Churchill salesman for the shaking, he told that it just needed a wheel balancing. For the shaking , we were given a bill of $4000 for changing the rim , suspension , shock absorber and tyres.After one month, the engine light indicator started showing up on the dashboard along with VSC and VSC Off warning indicator. The car is currently at mechanic shop AGAIN and has been diagnosed that 3 cylinders are failed. The car is just a piece of junk with just the Lexus branding that they managed to sell with pride. The company has not done a single test on the car before selling it and knew very well about these issues already.



1 Updates & Rebuttals

Jim

Florida,
USA
Warranty?

#2Consumer Comment

Tue, October 27, 2015

You bought this FIFTEEN year old car, did it come with a warranty or was it an "AS IS" sale?  Since apparently it was an "AS IS" sale, did you ever stop to think WHY it was an "AS IS" sale? 

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