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  • Report:  #226173

Complaint Review: MacMall - Torrence California

Reported By:
- Jersey City, New Jersey,
Submitted:
Updated:

MacMall
2555 West 190th St Torrence, 90504 California, U.S.A.
Phone:
800-6226255
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I purchased a computer package from MacMall based on the multiple rebates that they claimed I would recieve. Some of the rebate forms were not downloadable from the MacMall site. After many written requests, MacMall forwarded the forms but ONLY AFTER the computer order was SHIPPED.

Upon review of the rebate forms, it was physically impossible to comply with all of the requests from the rebate forms, for example, two of the rebates required the "Original UPC" attached. How can this be fulfilled when there is only one UPC per box? Another form specifically stated that it cannot be combined with other rebates. Upon seeing all of the forms, I tried to cancel my order but it was too late In my opinion they delayed forwarding the forms which ensured that I was subject to a 15% resocking fee.

I recommend that you do not buy from these people

Bob

Jersey City, New Jersey
U.S.A.


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