I was at Macy's. I have a steel rod in my leg and hip. I am a US veteran. I was upstairs at Macys and aked them for a wheelchair which they said they didn't have but I could get one across the mall. I told the clerk I couldn't walk. She sold me a luggage with wheels which I could lean on. It was $34.00. I tried to pay the bill next time I was in Macys but they wouldn't accept the charge. I forgot about it figuring they would send me a bill. 6 months later they sent me a bill for several hundred dollars for "interest." when I called them they would not nogotiate the interest charges because they said they sent me a bill on the internet. I never agreed to have the internet billing but they are insistant that I pay and in fact turned it over to a collection agency. GC Services. I intend to sue Macys and get the employees responsible into court. I have sent them a letter explaining why I didn't owe the money but they ignored the letter. I can see now why they are going out of business.