- Report: #806977
Complaint Review: Macy's - Peoria Illinois
Reported By:
Steve2333 -
Peoria, Illinois, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Macy's
Peoria, 61614 Illinois, United States of America
Phone:
1-866-593-2543
Web:
www.macys.com
Categories:
Business Rating:
(0)
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Macy's Macy's Ripped Me Off On A Gold Purchase Peoria, Illinois
I went to macys.com to buy two gold chains for Christmas, I found one listed for $1.000.00 and one listed for $700.00. They had a 50% off sale going so the $1.000.00 chain was $500.00 and the $700.00 chain was $350.00.
Let me also say that no weights of the chains were listed on the website, and the photos were blown up to make the chains look way bigger then they were when I got them.
So I bought the two chains and charged it to my Macy's credit card. The total was $901.00, with tax and shipping. When I got the chains and looked at them I was shocked, they were small, light, and tiny. And I instantly knew they were not even close to $1.000.00 in gold, or $700.00 in gold, let alone $500.00 or $350.00.
Then I took them to Jones Bros. jewelry for an appraisal. They told me the heavier chain was 2.6 grams and worth $150.00, and the lighter chain was 1.6 grams worth $90.00. Those are retail values based on gold prices of $1.752.00 an ounce.
Needless to say I was stunned, because the so-called $1.700.00 worth of gold chains was only worth a total of $240.00. What they did was misrepresent the gold chains as being worth $1.000.00 and $700.00 with enlarged photos and no weight on the chains.
Then they act as if you are getting a good deal by saying they are 50% off, when in fact you are getting ripped off big time. Because I ended up paying $500.00 for a $150.00 chain, and $350.00 for a $90.00 chain.
I feel this is fraud and I am shocked Macy's can get away with this. I sent the chains back and will close my account with Macy's and never do business with them again. In fact, I am planning to report them to the BBB, and the Illinois Attorney General.
I would also be willing to file a lawsuit against them, so if anyone is an attorney and they think I have a case, please contact me.
Let me also say that no weights of the chains were listed on the website, and the photos were blown up to make the chains look way bigger then they were when I got them.
So I bought the two chains and charged it to my Macy's credit card. The total was $901.00, with tax and shipping. When I got the chains and looked at them I was shocked, they were small, light, and tiny. And I instantly knew they were not even close to $1.000.00 in gold, or $700.00 in gold, let alone $500.00 or $350.00.
Then I took them to Jones Bros. jewelry for an appraisal. They told me the heavier chain was 2.6 grams and worth $150.00, and the lighter chain was 1.6 grams worth $90.00. Those are retail values based on gold prices of $1.752.00 an ounce.
Needless to say I was stunned, because the so-called $1.700.00 worth of gold chains was only worth a total of $240.00. What they did was misrepresent the gold chains as being worth $1.000.00 and $700.00 with enlarged photos and no weight on the chains.
Then they act as if you are getting a good deal by saying they are 50% off, when in fact you are getting ripped off big time. Because I ended up paying $500.00 for a $150.00 chain, and $350.00 for a $90.00 chain.
I feel this is fraud and I am shocked Macy's can get away with this. I sent the chains back and will close my account with Macy's and never do business with them again. In fact, I am planning to report them to the BBB, and the Illinois Attorney General.
I would also be willing to file a lawsuit against them, so if anyone is an attorney and they think I have a case, please contact me.
2 Updates & Rebuttals
Flynrider
Phoenix,Arizona,
USA
Ridiculous complaint.
#2Consumer Comment
Sat, December 10, 2011
Are you seriously trying to compare the retail value of jewelry to the spot price of gold bullion? Even more absurd is then comparing it to the melt value you'll get from a gold scrapper (which is about 10% of spot price). I've seen some ridiculous complaints on this site before, but this one is right up near the top.
Let me give you a quick example. I bought a $40,000 Mercedes. I immediately took it to the auto scrap yard to have it recycled and the most they would give me was $800. The Mercedes dealer obviously ripped me off because the steel in my car wasn't worth anywhere near the $40K I paid for it.
patti
United States of AmericaRetail Prices
#3Consumer Comment
Fri, December 09, 2011
No retailer is going to sell gold jewelry for spot prices. The average markup on any jewelry is 300%.
