Kenny 2469
British Columbia,#2Consumer Comment
Mon, April 05, 2010
Hi there, sorry to see you are having problems.. I, along with many other people are using it successfully with little or no issues....
You can download the removal tool from their site, http://www.magicjack.com/6/faq/
I admit their site is a little deceiving, but if you login to the webpage to take you to your account, http://www.my.magicjack.com at the very bottom below the ads to buy or upgrade, there is a button to click to enter "my.magicjack" for features....
Inside there is your account, and a spot to unselect the option for automatic renewals and you will be fine....
But you should check out http://www.magicjacksupport.com its a good site to check out, and view solutions to problems that you are having.... Just use the search button to look up a specific problem and hopefully it will work for you....