- Report: #1015868
Complaint Review: magic jack - Internet
Reported By:
Vince -
Sandy Valley, Nevada, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
magic jack
Internet, United States of America
Phone:
Web:
www.magicjack.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
magic jack Never received - Shipped USPS NO Signature Required, Internet
Got an email from Dan B with Magicjack on Dec 29, 2012 offering the Magicjack Plus for $34.95. Offer good until 1-1-2013. I ordered on 12-31-2012. Never received. Did receive a notice that my card rejected their charges which I had initiated after 1-31-1013. When I contacted magicjack chat, I was told I owed $81 instead of the $34.95. Then they said my Magicjack was delivered 1-4-2013. I asked who signed and they said no one. I live in a very rural area and we use the old style of mail box located on the corner of each block. I asked if they could track whether it had been activated and if so by whom. They said no. They offered to ship me a second unit but only at the $81 price. I elected to cancel the order and they said they were unable to do that but they would refer my account to the billing dept.
At this point, I don't know if the device is any good or if it even works but after this experience I guess I'll never know.
At this point, I don't know if the device is any good or if it even works but after this experience I guess I'll never know.
