Magic Kids Rep
Canoga Park,#2UPDATE Employee
Tue, January 20, 2009
We at Magic Kids are aware that people do try to make something of our program, working from home. There for we provide a staff ready and willing to do their best to help our customers and dealers. After reading this complaint I checked to see when Kim had received her kit to start working the program. As per UPS her package was delivered on July 29th, 2008, and she issued her complaint on Rip Off report on August 14th, 2008. When someone really wants to give a business an earnest try, they know that to see any response(s), it should take more then 2 weeks. On average, it takes a person about 2 days to know how they want to work the program and producing business cards takes a few days as well. Overall Kim passed out 140 cards, that she produced, saw some negative information about our company which like she said, it does not take much to issue a negative claim, and panicked. She was obviously worried and returned the kit, based on other people(s) opinion(s). To find successful dealers isn't so simple because the people that are making money, aren't sitting on the computer advertising this program which makes sense. Had dealer(s) advertised this program. it would lead to more potential dealers, which than result in competition for them. So don't expect to find dealers advertising this program. As for Kim falsely claiming that we have "70 unresolved issues" at the BBB, try taking another look. Over the past 36 months (3 years) we 7 unanswered complaints. Unfortunately anyone can issue a complaint whether they are correct or not, valid or not, it does not matter, and there for some complaints were issued for no good reason. As for the other issues, All have been answered, resolved, and closed. I decided to do a little research as to what happened with her 140 cards. She did have 1 person that signed up under her id code, but did not order. She did not give Magic Kids an fair chance, and decided to return the kit which is fine and should be her decision. Its not fair or right to be so quick to judge and falsely claim that we are doing something wrong, when she obviously did not test the program, and she did not research our company enough.