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  • Report:  #370604

Complaint Review: Mags4cheap - Houston Texas

Reported By:
- West Columbia, South Carolina,
Submitted:
Updated:

Mags4cheap
14760 Memorial Dr Ste 306 Houston, 77079 Texas, U.S.A.
Phone:
877-932-6247
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I ordered a magazine from Mags4Cheap on March 11, 2008. I was told it would arrive between April 22 - May 20. After I did not receive the magazine, I emailed customer service and spoke to 'Brian'. He put in a 'trouble ticket' and later found they were not able to get the magazine. I requested a refund, which Brian told me would take 30 days. In July, I began emailing customer service again, since I had not received a check. Brian keeps telling me 'the check's in the mail'. He continues to ask for information I have provided numerous times, such as the order number and name on the account. It's now September 7th; I still have not received a refund and still getting screwed.

Michelle

West Columbia, South Carolina

U.S.A.



5 Updates & Rebuttals

Mags4cheap

Houston,
Texas,
U.S.A.
Magazine Fulfillment and Customer Service Issues

#2REBUTTAL Owner of company

Wed, November 12, 2008

Hello, My name is R. Brandon Fallon. I am the owner of Mags4cheap. If you have not received your magazine or a refund, please give me a call directly at 281-558-3949 so I can get this handled for you. I will be happy to investigate this, and refund you if necessary. Thank you, R. Brandon Fallon


Mags4cheap

Houston,
Texas,
U.S.A.
Magazine Fulfillment

#3REBUTTAL Owner of company

Tue, November 11, 2008

Hello, My name is R. Brandon Fallon. I am the owner of Mags4cheap. If you have not received your magazine or a refund, please give me a call directly at 281-558-3949 so I can get this handled for you. I will be happy to investigate this, and refund you if necessary. Thank you, R. Brandon Fallon


Mags4cheap

Houston,
Texas,
U.S.A.
Magazine Fulfillment

#4REBUTTAL Owner of company

Tue, November 11, 2008

Hello, My name is R. Brandon Fallon. I am the owner of Mags4cheap. If you have not received your magazine or a refund, please give me a call directly at 281-558-3949 so I can get this handled for you. I will be happy to investigate this, and refund you if necessary. Thank you, R. Brandon Fallon


Mags4cheap

Houston,
Texas,
U.S.A.
Magazine Fulfillment

#5REBUTTAL Owner of company

Tue, November 11, 2008

Hello, My name is R. Brandon Fallon. I am the owner of Mags4cheap. If you have not received your magazine or a refund, please give me a call directly at 281-558-3949 so I can get this handled for you. I will be happy to investigate this, and refund you if necessary. Thank you, R. Brandon Fallon


Mags4cheap

Houston,
Texas,
U.S.A.
Magazine Fulfillment

#6REBUTTAL Owner of company

Tue, November 11, 2008

Hello, My name is R. Brandon Fallon. I am the owner of Mags4cheap. If you have not received your magazine or a refund, please give me a call directly at 281-558-3949 so I can get this handled for you. I will be happy to investigate this, and refund you if necessary. Thank you, R. Brandon Fallon

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