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  • Report:  #1216869

Complaint Review: Mainstreet Processing - Nationwide

Reported By:
carefulinfl - deland, Florida, USA
Submitted:
Updated:

Mainstreet Processing
Nationwide, USA
Phone:
855-409-2663
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

I was called during regular business hours and the gentleman on the phone informed me that as my CURRENT merchant card processing company they are mandated to perform internal audits. He informed me that it appeared my account had been charged overages and high fees since a change in federal laws back in September 2014?

He informed me that I was due a credit and he was glad to have found the errors before they were continued. I was skepticalof course. I repeatedly told him I was happy with my current company and had no intentions of switching. He stated I was not making any changes just receiving a credit.

When he sent me the forms to fill out he went through each very quickly telling me where to sign and to fax them back ASAP.When I had the opportunity to actually read them carefully: ONE document was a rebate for $250 after 2 months with the new company MAINSTREET Processing, and another was for a $100 rebate after 1 month of new processing also with Mainstreet Processing. There were many pages of calculations of visa, debit, credit charges and fees, it looked legitimate at first glance. He knew I banked with Wells Fargo and THANKFULLY I took the time to investigate his false claims.

DO not fall for this, anyone wanting to give your business $$ usually is up to something or selling you something. Who knows what Processing issues were in my company's future with this RIP off company. Or were they trying to get my banking numbers?? One of the forms stated they may need a cancel check for account clarification?

 



1 Updates & Rebuttals

Robert

Dallas,
Texas,
USA
Faxed a statement in

#2Consumer Comment

Tue, August 15, 2017

 If you are so scared of being ripped of why did you send in your statement to somebody who you say claimed to be your merchant provider Wells Fargo? I'm sure Wells Fargo has your statement on file and would t need it faced did that even cross your mind? so either you are ignorant or you found out that your rates were outrageously high and wanted to take it out on the person who didn't rip you off.. So which one is it are you just plain dumb or mad at Wells Fargo for ripping you off? I'm confused at this statement you made here.. Are you aware that there are cheaper rates out there and companies do fight to lower rates? It's cled be competitive in the market and you should have your rates audited twice a year to make sure you arnt being overbooked.. You sir I can guarantee have bought somebody at Wells Fargo a bend new Cadillac by being overcharged for probably 6-8 years.. I feel sorry for you sir.. Take your bill statement billed amount and divide it into the amount you processed and if it's over 1.89% you are paying too much.. If it's 4-5% you bought somebody a car..

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