Complaint Review: Major World or Major Auto Group - Long island city New York

My Consumer Suggestion applies to all automotive dealerships, but Major Auto World was my first real exercise of the knowledge I gathered before going there. Before visiting the tremendous Major Auto World of Long Island City, NY, I would suggest forming a game plan by researching exactly what kind of car you want down to the specifications: 1. Which make, year, model, color, doors, options such as sunroof or cd, capacities, and transmission(5-speed/auto)? 2. What does this car retail for? Which other dealers sell this same car? What is the trade in value? 3. What is the reported service history of the make and model in Consumer Reports? After gathering that information, I would consider that Major Auto World advertises aggressively on the Internet with its own site, on Autotrader.com, and Cars.com. One can look up virtually their whole used fleet of cars and trucks on line. One can also compare their prices to other dealers and in doing so will realise that Major Auto World does a volume sales business. If a desired car is found on the Internet through Major, then a Carfax should be ordered, on-line, to determine the reported history of the car for any accidents or claims. Don't even consider a car with an accident report, unless you want to work on the car yourself or pay big $$ later. I would then call the dealer to see if car or truck is available, or even contact them on line. I would then check the your Credit, because Major Auto will, if you apply for financing there. I would also see if you can arrange for financing directly with a unit such as Chase, GMAC, or even Lending Tree to determine the best rate you can get. If you take the financing offered by Major Auto, beware that it is totally negotiable, despite what they say. Remember that the dealer may be making percentage points on your financing as your purchase is being sold to a finance company, such as Chase Bank or GMAC. The finance company credit analyst may buy your deal at 7%, but may allow the dealer to tack on as much as 3 to 4 points on top to offer to you as a "great deal". Once you get to the dealership, do not be intimidated by the circus atmosphere that prevails there. It will not be hard to find a sales rep as they check out all who enter and it seems nobody gets to see a car without one behind their fenced-in lot. When you find the car, then pull out your completed homework, ask for a test drive, a mechanical inspection (at your cost), and if you like the car, make an offer. If at anytime you feel cornered, uncertain, or anxious about this important purchase...just call it a day, thank them for their time, and walk out. They hate that and will try to work out a deal on better terms. While good deals happen at Major Auto World everyday, good judgement and knowing what you are looking at is the difference between success and failure.

I have bought a auto from them in Nov. of 2001 and to this day I have'nt had any major problems with the car I bought from them. I had good service , they were courteous and professional and even treated me to lunch while I waited for the paperwork to be completed. I really don't know where they get this nonsense about rip-offs. I would highly recommend them to anyone who is looking for a good used or new vehicle.

I have purchased a vehicle form major world by the chris the manager and not even 2 weeks had past when the engine went. Chris gaved me his father who had a repair shop to fixed my vehicle. I dont know why the better business bureau or the consumers affairs still have this thiefs on business. I know this is a mab business and i know that the inspectors of this government agencies are paid off to look the other way or they're afraid.