- Report: #422264
Complaint Review: Mar Air Foods / Gourmet On The Fly - New York
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Author Confirmed
Why?
Mar Air Foods / Gourmet On The Fly
JFK International Airport Delta Terminal 3 New York, U.S.A.
Phone:
516-7703179
Web:
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Mar Air Foods / Gourmet On The Fly Overcharged at JFK Food stand-accidnt or not? JFK Airport International Terminal New York
I was at JFK Airport on Dec 22,2008, and stopped at the Gourmet on the Fly / Dunkin Donuts combo at Delta Terminal 3 International.
I ordered a peanut butter & jelly sandwich.My total was 7.08, which I paid with my debit card from Washington Mutual.When I asked for my receipt, the woman muttered that she threw it away by accident, and proceeded to walk away from me.My friends plane was arriving and I was in a rush-but noticed a garbage can near her, so as I passed by-grabbed my crumpled up receipt and ran for my friend.
The next morning,I was checking my bank account online, and noticed that my PB&J for $7.08 wasn't listed, and remembered the crumpled receipt.
When I found it, it was for $80.10 ! I immediately called Washington Mutuals Fraud dept.That was another nightmare...which I reported to you as well. Leaving out the nightmare of Washington Mutual-I called MAR AIR Foods,which runs Gourmet on the Fly / Dunkin Donuts combo at Delta Terminal 3 International.I found the local rep.,or owner,named Richard Rosamilia .
He is located not far from my home at 1298 Grand Avenue ,Baldwin, NY.I called him, and explained the error.He requested I email him a copy of the receipt, and he would cerdit my card immediately.Well, 4 emails and no response later, I went through with the fraud claim.
I believe it was NO error.It is an airport.People are in a rush,leaving the country no less.It is Christmas time.People don't check their statements from their vacations.I wonder how many people they have scammed in this food court?
Needless to say=today is Febuary 10,2009-and I still have NOT received my refund.
Kc
bellmore, New York
U.S.A.
I ordered a peanut butter & jelly sandwich.My total was 7.08, which I paid with my debit card from Washington Mutual.When I asked for my receipt, the woman muttered that she threw it away by accident, and proceeded to walk away from me.My friends plane was arriving and I was in a rush-but noticed a garbage can near her, so as I passed by-grabbed my crumpled up receipt and ran for my friend.
The next morning,I was checking my bank account online, and noticed that my PB&J for $7.08 wasn't listed, and remembered the crumpled receipt.
When I found it, it was for $80.10 ! I immediately called Washington Mutuals Fraud dept.That was another nightmare...which I reported to you as well. Leaving out the nightmare of Washington Mutual-I called MAR AIR Foods,which runs Gourmet on the Fly / Dunkin Donuts combo at Delta Terminal 3 International.I found the local rep.,or owner,named Richard Rosamilia .
He is located not far from my home at 1298 Grand Avenue ,Baldwin, NY.I called him, and explained the error.He requested I email him a copy of the receipt, and he would cerdit my card immediately.Well, 4 emails and no response later, I went through with the fraud claim.
I believe it was NO error.It is an airport.People are in a rush,leaving the country no less.It is Christmas time.People don't check their statements from their vacations.I wonder how many people they have scammed in this food court?
Needless to say=today is Febuary 10,2009-and I still have NOT received my refund.
Kc
bellmore, New York
U.S.A.
4 Updates & Rebuttals
KC
bellmore,New York,
U.S.A.
Again they tried!
#2Author of original report
Fri, June 11, 2010
I was at Bostons Logan airport today and purchased a sandwich from a vendor near my gate.
I gave them my M/C.The total was $8.55
My card,he said, was declined.I thought that was strange, but having no time to spare, I gave cash.
As I am about to board my plane 10 minutes later, M/C calls my cell! She asked if I tried to charge a purchase in the last 10 minutes of $855.00 ! AS SOON as I heard that,I remembered what had happened 2 yrs ago in NY,looked at the reciept-and sure as heck-MAR AIR FOODS!
I wanted to call over a cop & have this documented so they couldnt run my card after I took off,but had NO TIME.I had to get on the plane.
So I called back M/C and documented with a rep.exactly what happened, and gave her my flight info (as well as return flight info next week...) and asked them to monitor my account.
Something fishy about this company! WATCH OUT
uthpol
New York,United States of America
Mar Air Foods
#3General Comment
Tue, March 23, 2010
This is the most crappiest store i have ever gone to. First of all their customer service was so nasty. Those ppl don't know how to treat their customers. The cashier was busy talking on the phone, never really paid attention to what i was saying. I bought a fruit salad (no fruits) which had only water in it. They charged me $4 for that....Then, the sandwich was expired 3 days earlier than my purchase day.
KC
bellmore,New York,
U.S.A.
Recd my refund
#4Author of original report
Sun, February 22, 2009
I located the manager of the person who would not assist me.I recd my refund in a matter of days.
KC
bellmore,New York,
U.S.A.
Mair Air Food/JFK Aiport
#5Author of original report
Wed, February 18, 2009
I did some research & was able to find the boss of the man Richard who has been ignoring me.(He didnt even sign for the returm recpt letter I sent) This man claims to have credited my card for the amount overcharged.It has been 2 days since he emailed me, and as of yet there is no credit posted to my card.I will wait 1 more business day and keep you updated.
