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  • Report:  #1102140

Complaint Review: Marietta Luxury Motors - Select State/Province

Reported By:
John - Powder Springs, Georgia,
Submitted:
Updated:

Marietta Luxury Motors
1071 Cobb Select State/Province, USA
Web:
N/A
Categories:
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On 11/22/13 we bought a 2013 Nissan Maxima with 5900 miles.  One of the selling points was the low mileage and the fact that Nissan had a 3year-36month bumper to bumper warranty still on the car.  We specifically asked if it was in an accident, we were told no. 

We were provided with a clean Carfax Report and Title.  When we asked for the second key to the car we were told they would get it from the service department, but after signing our paperwork they told us there was no key and if we wanted another one we could go to Nissan for $280.  We noticed that next night that the driver’s side headlight was aiming in the wrong direction and the front driver’s side speaker wasn’t working. Since the car was under warranty we took it to our local Nissan Dealership for service.  The Nissan dealership informed us that the vehicle appears to have been in a major accident and they will not cover the repairs, nor will they ever.  On 11/25/13 we went back to see if Marietta Luxury Motors would do one of the following: 1. Repair the headlight and speaker and replace the second key 2. Give us some of our money back since the car is not under warranty and they could not provide the promised second key 3. Take the car back and return our down payment.

They informed us that they would not do anything to remedy the situation.  Told me to take it up with Nissan since they cant prove the car was in an accident and their carfax shows it wasnt. Also told me that Nissan said that because they dont get paid as much to do warranty work. On my way out of the building I heard a commotion and encountered another family who had the exact same thing happen to them - Clean Carfax/Title, no warranty with the manufacturer because it appears to have been in an accident. BE WARE OF THESE CON ARTISTS! DO YOUR RESEARCH.



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