Deborah
Chino,#2UPDATE Employee
Thu, December 10, 2009
Yes, there is an industry wide problem with unprofessional drivers who think it isn't part of their job to clean the trailers after every load, or to report and have repaired mechanical defects with trailers. Marten is not unique with that problem, by any stretch. Thanks to those of us who actually did something about that, the problem is nowhere near as bad here at Marten, though it's still a problem.
Of course, experienced drivers know this is a problem, with every company, usually involving inexperienced and/or plain lazy drivers who refuse to do anything unless paid very well to do it (and sometimes not even then). Marten's the only company I'm aware of that has actually taken steps to deal with the problem, including providing a report macro on the Qualcomm for damaged, filthy, or otherwise non-operational trailers. Yes, we still have to deal with the problems, but the driver that dropped it that way now faces serious consequences, up to and including termination.