- Report: #1162713
Complaint Review: Massage Envy Florence KY - Florence Kentucky
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Author Not Confirmed
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Massage Envy Florence KY
Houston rd Florence, Kentucky, USA
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massage envy
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Massage Envy Florence Kentucky Bad business practices. reporting to a collections agency. will not cancel contract. Florence Kentucky
i was a customer for 10 months with no problems but i lost my job and found new job 75 miles away but they would not let me out of my last two months of contract totaling 120 bucks even after i explained. i now spend 10 hours a week driving to work and my wages went down and my expenses
5 Updates & Rebuttals
Clarence
walton,Kentucky,
issue resolved
#2Author of original report
Sat, July 19, 2014
today i received email saying they have lifted any collection activity. thank you massage envy for taking the right action.
Ken
Colorado,The purpose of contracts is to define both party's responsibilities..
#3Consumer Comment
Thu, July 17, 2014
They are upholding their end, YOU don't want to uphold yours. If contracts could be cancelled at the whim of the signer, there would be no value to having a contract. YOU agreed to ALL its terms when YOU signed it. There is NO Ripoff here. Your "circumstances" are TOTALLY irrelevant.
Ken
Colorado,Can't wait to hear your answer to Robert's question...
#4Consumer Comment
Thu, July 17, 2014
What DOES this contract say?
Clarence
walton,Kentucky,
contract
#5Author of original report
Thu, July 17, 2014
it allows cancellation if you move outside a 25 mile service center but it should let me cancel due to hardship due to my special cercomstances i would think. they should play fair.
Robert
Irvine,California,
Question..
#6Consumer Comment
Thu, July 17, 2014
So does the legally binding contract you signed allow you to cancel it if you loose your job and find another job 75 miles away where you earn less and have to commute 10 hours a week?
