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  • Report:  #428990

Complaint Review: Mate1.com Or Mate1 - Montreal, Quebec

Reported By:
- New York, New York,
Submitted:
Updated:

Mate1.com Or Mate1
4200 Saint-Laurent Blvd, Suite 550, Montreal,, H2W 2R2 Quebec, Canada
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
THE TRUTH ABOUT MATE1.COM - Full of Illegal and Fraudulent Profiles/Members - The site is full of paid employees and members creating fake activity in an attempt to survive

I have finally figured out what is going on with Mate1.com website, after 9 months of being a member!

1. The site is full of Online ambassadors! - These are paid employees who are paid to send illegal and deceptive messages to trial members or inactive members telling them they like them, but only to get them to pay for another month of service!

2. The site is full of profiles from members who are NO LONGER a paid member able to access their accounts.

3. The site is full of fake profiles and fake members

How is this a problem for new members?

This site is illigitimate and full of illegal business practices! It is completely fraudulent, illegal, and tricks members to pay and join under false advertising and false activity.

In order for this company to survive, they must create fales and deceptive activity in order to get new members to join and continue getting these new members to pay the monthly fee.

Out of desperation to survive, they came up with the Online Ambassador program where they pay these employees $100 per week or more to do nothing but send deceptive messages to trial members or members whose membership has expired.

I actually spent 8 months of my time communicating back and forth with hundreds of deceptive and fraudulent members thinking they were interested in me, wasting hundreds of hours, only to find out in the end they were paid employees to keep me as a member.

When i went through ALL the messages i received and sent to other girls, I found out that 65% of the nmesseages i sent or received was from paid employees of Mate1.com, or online ambassadors, who NEVER had any intention of having any interest in me.

If this site was 100% legitimate, there would be atleast 50% less profiles and memmbers and 50% less activity between all members. If this happened, the company would lose huge profits.

This company is unethical and fraudulent.

MATE1.COM SHOULD BE INVESTIGATED BY THE NY AG!

New York, New York

U.S.A.


1 Updates & Rebuttals

Mate1_Support

Montreal,
Quebec,
Canada
Let us help!

#2UPDATE Employee

Tue, December 20, 2011

We're sorry to hear about any disagreements or issues with our services.

Mate1.com is committed to finding a solution for its members and offers some of the best Customer Support available in the online dating industry, including 7-day-a-week toll-free phone support(1-888-688-4760, or 514 907-0015 if you are outside North America), round-the-clock email support [email protected], as well as a live chat support feature available during normal business hours.Many similar sites offer only limited support options, some lacking even a phone number to get in
touch with their staff. Were even open for most holidays, and we post specific holiday hours directly on our Contact Us page when were not.

Please get in touch with our Customer Support team regarding any issues you are experiencing, or any technical difficulties you have encountered and we'll be happy to try and resolve them with you. That's what we're here for!

For your convenience, here is a direct link to our sites Help/Contact Us page, which contains most of our contact options.

http://www.mate1.com/nw/faq

For additional options, please access our Help/Contact Us page from within your account itself after logging in, which you can do from this link:

http://www.mate1.com/nw/login

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