Complaint Review: MaxSold Inc. - Internet

This is being done because I have no other option:

The attached emails speak for itself. As to today 7/19/2017, I have NO REPLY. This is not a way to conduct business. From the emails, it appears that after the person in charge discovered the reason for the problem apologized for the problem created and allowed me to continue as a member. Later, for some unknown reason, changed their mind but still I should have been notified that the decision had been reversed. No such thing. Let this be a notice to all.

[ The following are the emails that were sent back and forth between MaxSold and myself. ]

I need an explanation of the action below.

Your request (#145957) has been solved. To reopen this request, simply reply to this email.

Patti (MaxSold) Jul 6, 13:40  EDT Jul 6, 13:40 EDT    Hello - You are blacklisted for non payment of goods - a breach of the terms and conditions when placing a bid is that you agree to pay and pickup the items. You did neither and for that you were blacklisted.

Regards

Director of Operations MaxSold Inc.

[email protected] www.maxsold.com

Your request (#144644) has been solved. To reopen this request, simply reply to this email.

Patti (MaxSold) Jun 28, 10:21 EDT Jun 28, 10:21 EDT 

Hello XXXXXXX,

I do apologize for the issues surrounding this auction. The information regarding pickup and difficulties for the site were not disclosed by the seller until days before the sale was closing. I have reinstated your account. Thank you

Patti Ridlon

Director of Operations

MaxSold Inc. [email protected]

www.maxsold.com

Brinson3 Jun 27,  16:28  EDT

Jun 27, 16:28 EDT

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XXXXX, Jun 24,  18:42 EDT Jun 24, 18:42 EDT 

I did not correct this mistake BECAUSE you did not tell of the difficulty collecting the items until the end of the campaign. If it had been stated in the beginning,(it was known at that time,) I would not have participated.

Respectfully,

________________________________

From: [email protected] <[email protected]> on behalf of maxsold collections <[email protected]>

Sent: Saturday, June 24, 2017 9:12 AM

Subject: Grandperrin Road, Mims, FL USA Invoice Settlement

Congratulations on successfully bidding on items at our recent auction. As of this morning we have not been able to process full payments on your invoice. Can you please ensure the following: 1 - that the credit card on file is still a valid, registered card 2 - that there is sufficient space available on your card for the charge 3 - that your credit card company has not flagged us as suspicious as we have now tried your card multiple times in various amounts to try to apply payment.

Once the above is verified please log into your account and process the payment on the invoice. You can log in to your invoices HERE<http://maxsold.maxsold.com/myaccount/invoices> 

If this does not work there are still two other payment options. A registered prepaid credit card can be added to your account. Once your invoice is paid in full you will be able to pick up the items you have won. Please note that we do not accept cash at our pickup locations so payment must be made prior to the pickup in order for your goods to be released to you.

Thank you!

Andrea

MaxSold Inc.