- Report: #1437525
Complaint Review: may's-shop nfl - Internet
Reported By:
Diamond -
Columbia, South Carolina, United States
Submitted:
Updated:
-
Author Confirmed
Why?
may's-shop nfl
Internet, United States
Web:
mays-shop.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
May's-shop nfl I was charged for 3 kids NFL jerseys that I never received and/or never got my refund back.
I ordered three jerseys for my younger kids for making the honor roll in school. Once items were purschased, I was charged an extra $5.00 along with the $151.43. They sent me an e-mail with a confirmation number and a tracking number; however, the tracking number was not found in the system. When I reached out to the "company," they explained to me that it would take 2 to 3 business days for my tracking number to show. After waiting 4 business days, still no tracking number found.
They then told me that they were having trouble with one of my jersey orders, and that it will have to be custom made (another 5 business days). After that point, I got fed up and asked for a refund. I was told through email that my money would be refunded on my account within 5 to 10 business days. I waited, and still no money. I emailed the company once again about my money, and was told that it will be 7 to 20 business days for my refund to appear. I asked for a customer service number, but there is none.
You can only communicate through email. It has been over a month and I still haven't received my money. Now, the company is not even responding to my emails. I advise anyone to not order from this company. I have a 6, 9, and 10 year old who has been waiting patiently on their jerseys that they will never receive.
