Michael
Lander,#2UPDATE EX-employee responds
Thu, August 11, 2005
Happens all the time here in lander :) If you ever go to this store again, check in the big blocks where the value meals are (Its #7 here, might be different where you are) - the price for the nuggets ALONE, sans mea, should be in the bottom right corner. The other meals run the same, the full value meal price is listed in the top right corner of the #'d section on the menu, the item alone should be in the bottom right corner. It's easy to miss as they don't list the sandwiches/nuggets anywhere else on the menu standing alone, just as an addenum to the value meals. Had to direct many a person to this. Pain in the rear way to design the menuboard anyways. Just a suggestion, check it next time. Should the price STILL be too high for you, note that 6 pieces usually only come in the mighty kids meals. $3.70 sounds about like the price of the 6 nugget kids meal. $5.75 is the 10 piece adult sized value meal. Note the 2$ nets you more fries, a bigger soda, and 4 more nuggets. A couple more notes. Talking to the shift manager isnt going to solve anything. They do not set the prices, neither do the people taking your order. You would need to talk to the owner/operator for this. If this was during the lunch or dinner rush (which i'm guessing it is) - the managers already have enough on their hands without people complaining about things they have no control over! Last thing, having worked at the golden arches for 3+ years (cooking and all) - you get used to how each sandwich is made, and its quite possible to mess up a special order without even thinking about it. We're human. It happens. If i was incorrect in any of the above, i apologize in advance.
Michael
Lander,#3UPDATE EX-employee responds
Thu, August 11, 2005
Happens all the time here in lander :) If you ever go to this store again, check in the big blocks where the value meals are (Its #7 here, might be different where you are) - the price for the nuggets ALONE, sans mea, should be in the bottom right corner. The other meals run the same, the full value meal price is listed in the top right corner of the #'d section on the menu, the item alone should be in the bottom right corner. It's easy to miss as they don't list the sandwiches/nuggets anywhere else on the menu standing alone, just as an addenum to the value meals. Had to direct many a person to this. Pain in the rear way to design the menuboard anyways. Just a suggestion, check it next time. Should the price STILL be too high for you, note that 6 pieces usually only come in the mighty kids meals. $3.70 sounds about like the price of the 6 nugget kids meal. $5.75 is the 10 piece adult sized value meal. Note the 2$ nets you more fries, a bigger soda, and 4 more nuggets. A couple more notes. Talking to the shift manager isnt going to solve anything. They do not set the prices, neither do the people taking your order. You would need to talk to the owner/operator for this. If this was during the lunch or dinner rush (which i'm guessing it is) - the managers already have enough on their hands without people complaining about things they have no control over! Last thing, having worked at the golden arches for 3+ years (cooking and all) - you get used to how each sandwich is made, and its quite possible to mess up a special order without even thinking about it. We're human. It happens. If i was incorrect in any of the above, i apologize in advance.
Michael
Lander,#4UPDATE EX-employee responds
Thu, August 11, 2005
Happens all the time here in lander :) If you ever go to this store again, check in the big blocks where the value meals are (Its #7 here, might be different where you are) - the price for the nuggets ALONE, sans mea, should be in the bottom right corner. The other meals run the same, the full value meal price is listed in the top right corner of the #'d section on the menu, the item alone should be in the bottom right corner. It's easy to miss as they don't list the sandwiches/nuggets anywhere else on the menu standing alone, just as an addenum to the value meals. Had to direct many a person to this. Pain in the rear way to design the menuboard anyways. Just a suggestion, check it next time. Should the price STILL be too high for you, note that 6 pieces usually only come in the mighty kids meals. $3.70 sounds about like the price of the 6 nugget kids meal. $5.75 is the 10 piece adult sized value meal. Note the 2$ nets you more fries, a bigger soda, and 4 more nuggets. A couple more notes. Talking to the shift manager isnt going to solve anything. They do not set the prices, neither do the people taking your order. You would need to talk to the owner/operator for this. If this was during the lunch or dinner rush (which i'm guessing it is) - the managers already have enough on their hands without people complaining about things they have no control over! Last thing, having worked at the golden arches for 3+ years (cooking and all) - you get used to how each sandwich is made, and its quite possible to mess up a special order without even thinking about it. We're human. It happens. If i was incorrect in any of the above, i apologize in advance.
Michael
Lander,#5UPDATE EX-employee responds
Thu, August 11, 2005
Happens all the time here in lander :) If you ever go to this store again, check in the big blocks where the value meals are (Its #7 here, might be different where you are) - the price for the nuggets ALONE, sans mea, should be in the bottom right corner. The other meals run the same, the full value meal price is listed in the top right corner of the #'d section on the menu, the item alone should be in the bottom right corner. It's easy to miss as they don't list the sandwiches/nuggets anywhere else on the menu standing alone, just as an addenum to the value meals. Had to direct many a person to this. Pain in the rear way to design the menuboard anyways. Just a suggestion, check it next time. Should the price STILL be too high for you, note that 6 pieces usually only come in the mighty kids meals. $3.70 sounds about like the price of the 6 nugget kids meal. $5.75 is the 10 piece adult sized value meal. Note the 2$ nets you more fries, a bigger soda, and 4 more nuggets. A couple more notes. Talking to the shift manager isnt going to solve anything. They do not set the prices, neither do the people taking your order. You would need to talk to the owner/operator for this. If this was during the lunch or dinner rush (which i'm guessing it is) - the managers already have enough on their hands without people complaining about things they have no control over! Last thing, having worked at the golden arches for 3+ years (cooking and all) - you get used to how each sandwich is made, and its quite possible to mess up a special order without even thinking about it. We're human. It happens. If i was incorrect in any of the above, i apologize in advance.
Robert
Hubert,#6Consumer Suggestion
Wed, August 18, 2004
You stated in your missive, and I quote, "I wanted some McNuggets". Huh? Did I miss something? A thinking adult who actually WANTED those wretched little slugs of phlegm? UGH! It's so bad that when my kid wants them, I order "beaks and feet" and they know what I'm talking about.
James
Mesa,#7Consumer Suggestion
Wed, August 18, 2004
I have lived here for over 2 and a half years and the customer service display screen has never worked at the restaurant on Litchfield Road and Glendale. It was a 10 piece meal. The problem here is they don't list their 10 piece McNuggets anywhere so I can find out what the actual price would have been. It isnt listed inside either.
Colby
Anacortes,#8UPDATE Employee
Tue, August 17, 2004
I have worked for McDonald's for three years and am a manager there. I used to live in the Peoria/Glendale area. It is not an extra $2 for a 10 piece. It sounds like they rang you up for the 10 piece meal instead of just the nuggets by them selves. You didn't specify if that was all you received or if you did in fact get the meal. I also know that at every McDonald's drive-thru there is a customer order display screen that shows you what the employee is ringing up. So you could have been checking that for accuracy. Also the $.50 charge for the debit is not McDonald's doing it is the debit company, Paypoint. Which McDonald's has ended its contract and is going with a new provider that can accept debit & credit cards faster with no charge to the customer.