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  • Report:  #16435

Complaint Review: MCI World Com - New York New York

Reported By:
- crofton, md,
Submitted:
Updated:

MCI World Com
www.mciworldcom.com New York, New York, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I had been a former employee and a long time subscriber of MCI WorldCom's wireless service. I had gotten a promotional new phone for my son and myself. I did not get a bill for 6 months. When I finally could get through to someone in the customer service department I was told to just pay my bill. I explained that I did not have a bill and could not just pay a bill that I had no idea of what I was paying for. Plus my phone was used as a business tool for my job and I could not get reimbursed with out a bill. When I finally got a bill it was

SIX MONTHS worth of charges and a charge for the phone. And to add insult to injury, a disconnect fee for both phones of an additional $200 per phone. I have tried a number of times via email and phone calls to straighten their mess out, but have not gotten anywhere. I will never use their service again and would never recommend any one to use their services. They are a big rip off!! And I am stuck paying on a $1700 invoice!!!

Sheree

Annapolis, Maryland


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