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  • Report:  #1033222

Complaint Review: MCI WorldCom Wireless - Nationwide

Reported By:
-
Submitted:
Updated:

MCI WorldCom Wireless
Nationwide, U.S.A.
Phone:
1-800-745-2595
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
As a WorldCom Wireless customer, we moved from mid-America to the East Coast. I was assured that my service would automatically transfer without a hitch and was even given my new phone #.

Upon arrival, I find that my phone # has been given to someone else, I have no service during a time when we really needed it! I called and was on hold a total of 5 hours trying to resolve the issue which left me waiting almos 30 days to have a cell phone again!

I received no bills for 3 months than receive 2 seperate Bills from 2 regions of Worldcom Wireless totalling over 500.00. When I called to try to resolve the issue, I was talked to like I was an idiot and than placed on hold for another 30 minutes after a 45 minute hold to be connected originally!

My issue is still not resolved and I am online trying to resolve it. I would NEVER do business with this company again!!!!!

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