#20
Thu, May 02, 2002
Well you can call this a half victory. The FCC contacted MCI for violations of my contract. MCI called and removed the $200 early cancelation fee. But they still want me to pay 400 dollars for their neglect. I guess I will be send the FCC another letter and try to get these crooked MCI folks from ripping off people.
#30
Wed, December 19, 2001
MCi has called me every week trying to collect on this account. They are telling me I signed a contract and I have to honor it. I have tried to dispute the charges. They told me they would transfer me to customer Service. Then a message comes on telling me due to high call volume to call back. I have heard this message a thousand time in the last few months. They should just disconnect there number. I signed a contract that involved MCI taking out the payment monthly from my checking account. They never did so I don't fel I have to honor their contract. They have not honor it but they feel I should. I have filed a complaint with the BBB, FCC and the Texas Public Utilities Commission. This company should be sued for every dime they make. I will continue to post updates to this report.
#40
Fri, November 30, 2001
They have the worst customer service. It takes hours to get through. I have sent 8 or 9 emails and have not had one responce. I have noticed I am not the only one with this problem. I am going to contact an atrorney and try to get a class action law suit filed against MCI. In the meantime every one should contact your state public utilities commission or PUC. Once a complaint has been filed MCI will have 48 hours to respond to your complaint or face daily fines and fees. My email is [email protected]. PLease if you have questions or suggestions send them. I work in IT BILLING for a large CLEC, so I do have a little knowledge of legal rights reguarding Telecom laws.
#50
Fri, November 30, 2001