- Report: #1133737
Complaint Review: MDPA - Reston Virginia
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Author Not Confirmed
Why?
MDPA
10790 parkridge blvd. suite 200 Reston, 20191 Virginia, USA
Phone:
866-202-5984. 703-657-950
Web:
www.mobiledeviceprotection.com
Categories:
Business Rating:
(0)
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MDPA Simplexity RIPOFF AND STILL TAKING PYMNTS HOW DO I GET ALL THIS BCK Reston Virginia
September of 2013 aded a line at Radio shack they offerd me this device protection plan. Sounded great until I dropped my cell phone and the screen cracked. Now that I have tried to use the service for replacment guess what????? No coverage....
I receive notification of the pymnt being processed every month no big deal! Until now...on march 15 I recieved an email stating that im no longer a member as of 12/31/13... I just recieved my last pymnt procced email on 03/23/14... oh wait I thought I wasnt a member as of 12/31.
Recieving notifications every month advising I have device protection which in reality I have none where is my money going I want it back and a replacmnt device due to my full understanding thats what I am paying for. What can I do about this.
I call all the numbers and they are "not open" during the times I try callin or the call doesn't go through at all no ring nothing. I email them and they do not respond. Beware of the protection plans.
2 Updates & Rebuttals
MsPaula201
Garfield,New Jersey,
Terrible Customer Service
#2Consumer Comment
Wed, April 02, 2014
I have this same problem, I recieved a call back from (302) 571-6724 from a gentleman informing me that they have stopped taking payments since March 28th 2014 (AFTER theyve taken their monthly fee) and they are going through bankruptcy court to find a solution. He also gave me this website : Case.primeclerk.com where we can file another claim. To me, it looks like we are all just going to be out of the money, which is terrible.
Tiffany
Lexington,Georgia,
You aren't the only one
#3General Comment
Thu, March 27, 2014
I am going throught the same thing. I can't find a single working phone number for this company and I have tried to email several addresses that I can find. I am going to cancel my debit card so no further charges come through but I want my money back for the months I didn't have coverage. This is ridiculous and the biggest scam!
