- Report: #827235
Complaint Review: Mediacom - Mt. Pleasant, Iowa
Reported By:
Plommie -
Mount Pleasant, Iowa, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Mediacom
P. O. Box 5744, Carol Stream, IL 60197-5744 Mt. Pleasant,, 52641 Iowa, United States of America
Phone:
888.847.6228
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Mediacom I signed up for Mediacom in December 2010 for phone, internet and cable. They told me the price would be $81.38 for two years and then the price would increase. I asked for a contract, it never happen Mt. Pleasant, Iowa
I signed up with Mediacom in December, 2010. At that time they said the fee for telephone, cable and internet service would be $81.38 until December, 2012. That is not so. They sent the bill for January, 2011 and now are charging $108.71. I wrote a letter explaining what I had signed up for and have not received a reply. However, I got the bill for February, 2012 today and they have added the $27.33 they say is delinquent. I asked for a contract when I signed up but never got it. I find this business an aggravation to the courtesy of the customer and a questionable way to run a business
1 Updates & Rebuttals
Mediacom Support
Middletown,New York,
USA
Support
#2UPDATE Employee
Mon, January 23, 2012
It is unfortunate that you have had any difficulties with our billing. I would be happy to go over this in further detail with you if you email me your phone# or account# to [email protected]
Thanks,
-Tom
Social Media Relations Team
Mediacom Communications.
