- Report: #1419205
Complaint Review: Mediazenn.com - Internet
Reported By:
Karen -
PROVIDENCE, Rhode Island, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Mediazenn.com
Internet, Canada
Phone:
888-926 3028
Web:
mediazenn.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Mediazenn.com Put unauthorized charge onto my bank account.
I found an unauthorized charge on my bank account for, first, $1.00, then the next month for $39.99. When I called the telephone number given by my bank, they said the charge was for "searching for a book or media" -- not even buying anything!
They agreed to refund the charge "since it was within the 7-day cancellation period". The refund code they gave me was C879-D337.
I asked how it happened. They said I might have "accidentally clicked on their site when I was looking at something else on the internet.
I asked how they got my bank information -- they said it might have been with an autofill function, and advised me to cancel that function. (I have no such function that I am aware of.) I am awaiting the refund.
