- Report: #466339
Complaint Review: Melaleuca The Wellness Company - Idaho Falls Idaho
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Author Confirmed
Why?
Melaleuca The Wellness Company
3910 S. Yellowstone Hwy Idaho Falls, 83402 Idaho, U.S.A.
Phone:
208-522-0700
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Melaleuca The Wellness Company SEEDY Crooks Idaho Falls Idaho
I was a memeber with Melaleuca for nearly a year but with the recession I was unable to afford them, so I called up the company and asked them to cancel my membership. First they said I needed to fax them? I did this and they did not cancel my membership they still send me their items and took money out of my acct? I called again and now they said I had to mail them a letter requesting that I tell them in writing that I want to stop my membership, I did this, again I get another package of things I did not order? and money taken out of my acct, I sent the packages back and had to to pay shipping and handling, I got an email saying that my $103.00 was processed and deposited back to my Melalueca acct? I don't have an acct with them? they took the money out of my chkg acct. They are seedy crooks they are like pushing drug dealers they will not return my money? I have made a report with the U.S. Postal dept for mail fraud
Sandyf
Newark, California
U.S.A.
Sandyf
Newark, California
U.S.A.
1 Updates & Rebuttals
Kayla
Houma,Louisiana,
U.S.A.
No Problem with Faxing in Cancellation
#2UPDATE Employee
Sat, July 18, 2009
I have been a Melaleuca customer for two years because I LOVE saving money and getting quality products! Melaleuca's preferred customer membership allows you to save 30-40% and get wholesale prices! I had to cancel my membership about a year ago for two months and had NO trouble faxing in my letter and receiving a confirmation right away! I did rejoin as soon as I was able to because they are manufacturer you can trust. They received the 2008 Blue Torch award from the BBB for honesty and integrity. This says a lot about their customer service. Consumers out there, beware of bogus reports on here. Always check www.bbbonline.org for a true report and grade of a company.
