- Report: #229395
Complaint Review: Member's Edge Voice Mail / Prize Planet.com - Teanek New Jersey
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Author Confirmed
Why?
Member's Edge Voice Mail / Prize Planet.com
492-c Cedar Lane 396 Teanek, 07666 New Jersey, U.S.A.
Phone:
877-448-3232
Web:
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Member's Edge Voice Mail / Prize Planet.com Charged me 23.30 a month on my local phone bill Ripoff Teanek New Jersey
I contacted my local phone company about my phone bill.
They informed me that I was being charged 21.30 a month by a company called Members Edge Voicemail. When I called Members Edge Voicemail at 1-877-448-3232 they said my information was given to them by a Web site called Prize Planet.com and that the previous three months of 21.30 are non-refundable.
I never asked for the Voicemail service, I was not notified that I was being billed by Members Edge Voicemail. I never gave Members Edge Voicemail my permission or any request for their voicemail service yet they billed me for three months.
This is one of the biggest RIP-OFF SCAMS I have ever heard of.
I had to change my bank account last month, this month I will have to have my phone disconnected as I expect they will just start billing me again in a month or two. Really sad that all of our rights are being violated by scam artists who steal your information on the Web then sell it SCAM companies that bill you illegally and we have no recourse. I ALREADY HAVE MADE A COMMITTMENT TO NO LONGER MAKE ONLINE PURCHASES !!!!
Jeff
Raleigh, North Carolina
U.S.A.
They informed me that I was being charged 21.30 a month by a company called Members Edge Voicemail. When I called Members Edge Voicemail at 1-877-448-3232 they said my information was given to them by a Web site called Prize Planet.com and that the previous three months of 21.30 are non-refundable.
I never asked for the Voicemail service, I was not notified that I was being billed by Members Edge Voicemail. I never gave Members Edge Voicemail my permission or any request for their voicemail service yet they billed me for three months.
This is one of the biggest RIP-OFF SCAMS I have ever heard of.
I had to change my bank account last month, this month I will have to have my phone disconnected as I expect they will just start billing me again in a month or two. Really sad that all of our rights are being violated by scam artists who steal your information on the Web then sell it SCAM companies that bill you illegally and we have no recourse. I ALREADY HAVE MADE A COMMITTMENT TO NO LONGER MAKE ONLINE PURCHASES !!!!
Jeff
Raleigh, North Carolina
U.S.A.
2 Updates & Rebuttals
Juliet
Birmingham,Alabama,
U.S.A.
VERY deceptive company "ads"
#2Consumer Suggestion
Tue, January 09, 2007
Member's Edge is SNEAKY. I encountered them when doing so-called surveys, that actually were just offers for things that you had to pay for, in hopes of getting something free. I learned very quickly to block those survey companies! In any event, I read every screen carefully before I press continue, and I'M SO GLAD I DO. Member's Edge would relentlessly pop up as an offer, and I do believe it already had the box checked for Accept. That's why I was so glad I read the screens carefully before moving on, because that's exactly WHY I read them carefully. I can't remember if it was a checkbox, already checked, or what, but every time I encountered Member's Edge ads, I had to do SOMETHNG to un-enroll in a service I never indicated, in any way, that I wanted. Because it was a survey offer that I was completing, all my information, including phone number, were pre-filled so Member's Edge had all the information they needed to bill me, and with the already chosen for you option enabled, that's how they nab people. You think you can just move on to the next screen, since you didn't mark anything as accept, but they have it set up so it is accepting by NOT making an actual move to not enroll. I also remove any information pre-filled just in case I overlook an accept that I don't want to have go through. Yes, it's a pain, which is why whenever I encounter these methods now, I just block the email address, and no longer get bothered by the sponsor of these kinds of services that permit Member's Edge on their offers. Doing the opt-out in the email versus blocking the address isn't always sufficient. By emailing them you want to opt-out, you are verifying that your email address is a valid one, and they may do exactly the opposite, and sell your address to even more spammers. It may be the law that companies have to honor opt-out requests, but if they don't, who's going to actually sue them? That's why I just block the addresses. Watch out for Member's Edge! It may not have the company name clearly displayed, so I look out for any voice mail wording, that's usually evident somewhere. If anyone wants to dispute my sneaky allegation, all I can say is that I never remember the names of the companies on these kinds of offers, but Member's Edge was an offer so frequently, and I noticed their deceptive accept option right off the bat, so yes, it's been through repetition, and not actually getting slammed (yayayay) that I DO know Member's Edge is deceptive.
John
Califon,New Jersey,
U.S.A.
Why do they think
#3Consumer Comment
Tue, January 09, 2007
Why does this and other companies think you'd pay for voicemail that you more then likely get for free anyway? If you have a home phone, most people have an answering machine. That's why they have to do it the way they do-no one really needs this service.
