- Report: #1173753
Complaint Review: Merrill & Associates Attorneys at Law - New York City New York
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Author Not Confirmed
Why?
Merrill & Associates Attorneys at Law
45 Rockefeller Plaza Suite 2000 New York City, 10111 New York, USA
Phone:
1-877-633-4646
Web:
http://www.merrilllaw.org/
Categories:
Business Rating:
(0)
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Merrill & Associates Attorneys at Law Provided False Information about a Loan Modification New York City New York
I was initially contacted by Jonathan Edwards of Merrill & Associates about refinancing my home mortgage loan. it was determiend that due to the fact the house was currently under water (worth less and wha twas owed) and it was not a Fannie Mae or Freddie Mac Loan I would have to do a Loan modification. I advised Mr. Edwards that if this would be sent in to my credit history then I did not want to persue this option as it could have an adverse effect on my Security Clearance. I was told many times by Mr. Edwards even after I cancelled the process that it would not be sent in. After I cancelled the process and requested a refund since I was receiving the correct information I was notified by a Sabrina Castillo and Nelson Diaz both from Merrill and Associates that this would in fact effect my credit history. I sent them all the requested information and verified they recieved which they said they had. This was May 29th, 2014. Since then I was only able to reach Mr Diaz one more time and he said my refund was approved and would be sent out shortly. I have tried on many occasions now to contatc either Ms Catillo or Mr Diaz by email and by telephone and I am never able to get in touch with them. I keep getting told they are not in and they or someone else would call me back. No one has called me back yet. I am only requesting the money back I am owed which is $2,995.00. Had Mr Edwards been truthful from the beginning none of this would have happened. I believe the entire company is a big scam to take peoples money without proividng any assitance in resolving their initial issue and causing more financial hardhsip to them. I never thought that being a veteran of over 21 1/2 years of active service I would have been treated like this in my own country.
1 Updates & Rebuttals
jay197
Houston,Texas,
Question about your expirience
#2Consumer Comment
Fri, September 12, 2014
Thanks for posting your expirience with this company as it helps give insight into their honesty while dealing with their clients. My mother was just contacted by a representative from this company and they have asked her to give them 3,400.00 dollars to complete a modification for her and my dad. The concearning part is that this guy is seemingly coming out of no where and asking for a substantial amount of money and promising the world to my parents. Now I understand your issue with your clearance and have talked with my parents about the credit reporting and they don't have those same issues. However, what I am wonderinging and did not get from your post was if the company ever began doing what they were supposed to once they recieved your money or was your loan company never even contacted? Also did they have you place your money in this random BOA trust and since your posting have they fully refunded your money? Thanks for your help and I am sorry to hear about your rough expirience.
