- Report: #816017
Complaint Review: Message Envy - Valencia California
Reported By:
Carol -
Valencia, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Message Envy
23957 Newhall Ranch Road Valencia, 91354 California, United States of America
Phone:
(661) 259-0878
Web:
United States of America
Categories:
Business Rating:
(0)
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Message Envy Once you cancel membership they only give you 30 days to use all the messages you have purchase. I had 4 messages left which I paid for and I called on the 31st day after cancellation and they refus Valencia, California
If you join their membership they will still charge you for additional month after cancellation. Then they only give you 30 days to use up any messages that you had purchase. They pressure you to give them 20 percent tip of a message that cost $120.00 even though the message was $60.00. I had 4 message left (that I paid for) and I was not able to use them up before my 30 days were up due to being busy getting ready for Christmas. I called on the 31st day and they refuse to let me redeem any of my 4 messages. This is poor customer service and it is less money their employees can earn on tips. Maybe this is why they also have a high turn over on message therapists. Not only have they lost a customer for life, they have lost money from my friends and family members.
3 Updates & Rebuttals
Diogenes
Averill Park,New York,
USA
HUH ??
#2Consumer Comment
Sat, December 31, 2011
Exactly what does a MESSAGE have to do with anything ??? Who is the message from ??? Was it an urgent message ?? Perhaps the OP received a message from outer space.
OH ! I get it ! This idiot was talking about a MASSAGE !!!! He doesn't know the difference between MESSAGE and MASSAGE ????? Geeezzzzz. As my friend Bugs Bunny would say " What an Ultra Maroon ".
And, to the OP - the next time you feel the need to post something, find a 3rd grader to do it for you, as you definitley lack the skills to write it yourself. MESSAGE......give me a break, you dunderhead. Hahahahahahahaha.
Stacey
Dallas,Texas,
U.S.A.
what????
#3Consumer Comment
Sat, December 31, 2011
"Message" envy?? I do think it is MASSAGE envy - no wonder. If I had "message" envy during the Christmas season I would have used it toot sweet!!
Ken
Colorado,USA
What the heck do "messages" have to do with Health Spas?
#4Consumer Comment
Sat, December 31, 2011
Just curious...those are pretty expensive "messages."
