Me
Denton,#2Consumer Comment
Fri, August 01, 2008
We've been customers of Metro PCS for over a year now and love it. It is a very basic service geared toward a specific clientel. You won't get any bells and whistles here, or at least, not as many as the "big guys" claim, but you do get dependable, reliable service without the hassles of the "big companies" who send you in the never ending loop of nobodies when you do have a problem. As for us, we've been satisfied, always connected with a live human when we've had problems (which are rare) and everything is instantly squared away. Customer service is local, not outsourced, and our Travel Talk has always worked for our phones when we've done it "properly." Anyway, no frills, small company with a big attitude of service without expensive costs...with continuing increased coverage. WE LOVE IT!