Complaint Review: MGR Solutions - Houston Texas

Wednesday, June 06, 2006 For immediate release Contact: Michael Bollen Public relations Officer [email protected] It has come to our attention over the past several days that a few individuals have posted on www.ripoffreport.com condoning our good corporate name with innuendos, inaccuracies and malicious and misleading statements. http://www.ripoffreport.com/reports/ripoff192512.htm http://www.ripoffreport.com/reports/ripoff192742.htm http://www.ripoffreport.com/reports/ripoff193414.htm We wish to set the record straight. MGR Solutions is a privately held corporation and not publicly traded. We are a for profit company; as part of our activities we offer financial guidance for both personal and small business related matters. Many corporations in America use mailing addresses for a variety of reasons. We are no different than the any corporation in America in this regard. Many of our existing clients have mailing addresses along with many citizens in America. Since these posts are directly related to financial assistance available through private or government agencies, we wish to elaborate on this widely used word. In fact ?grants? is just a word and many forms of assistance are available from a variety of private and government programs and go by other names, including for example, ?subsidies?, ?insurance?, ?awards?, ?preferential loans? etc. The complex vocabulary used by government agencies and other entities is one reason why so many find it difficult to identify the programs that could be of assistance to them. The following is but a very brief chronology of how we follow up with potential clients. 1. Each and every applicant contacts us first. 2. We do an overall assessment of the application before verbally communicating with the applicant 3. We clearly identify to the applicants on our first contact that we are not a government agency of any kind, nor do we represent them. . 4. We then do a further discover/analysis with the applicant to determine their needs and if we can assist them. We chose not to proceed with many applicants because their expectations or request are unattainable or beyond our scope. 5. If the situation permits we then inform the client that we are prepared to work with them or we contact them again after reviewing their file. 6. We then inform the client of the appropriate fee with respect to the work required to prepare their file. 7. If the applicant wishes to proceed we then send them a disclosure document. The document states the importance of the client's cooperation in providing all necessary collateral materials, along with a written warranty, stating a full refund of our fee if we fail in obtaining results. (Applicants are always given options to consider, and that they can apply for assistance on their own for free.) We wish to confirm that our advisors are trained to rapidly determine if a potential applicant has a reasonable request with regards to financial assistance and the type of service that we can provide to them. However there are a small segment of applicants who do get upset that we charge a fee and are simply looking for free services or advice. With all applicants we do provide generic information and our advisors are trained to be considerate, helpful, and conduct business under a very strict code of ethics and policies. We conduct internal audits and focus groups in order to improve our commitment to serving the community at large. As for the BBB of Huston we have contacted them and tried to update our file, but for reasons beyond our understanding this has not been done. The BBB of Houston has been less then stellar in their performance to date, which leads us to believe that their organization is deficient with regards to our file. These posts are being used to blemish a spotless and untarnished name. If there is one shred of evidence that we are not a good corporate citizen then please submit the facts rather than wild and reckless accusations that are unfounded!

Wednesday, June 06, 2006 For immediate release Contact: Michael Bollen Public relations Officer [email protected] It has come to our attention over the past several days that a few individuals have posted on www.ripoffreport.com condoning our good corporate name with innuendos, inaccuracies and malicious and misleading statements. http://www.ripoffreport.com/reports/ripoff192512.htm http://www.ripoffreport.com/reports/ripoff192742.htm http://www.ripoffreport.com/reports/ripoff193414.htm We wish to set the record straight. MGR Solutions is a privately held corporation and not publicly traded. We are a for profit company; as part of our activities we offer financial guidance for both personal and small business related matters. Many corporations in America use mailing addresses for a variety of reasons. We are no different than the any corporation in America in this regard. Many of our existing clients have mailing addresses along with many citizens in America. Since these posts are directly related to financial assistance available through private or government agencies, we wish to elaborate on this widely used word. In fact ?grants? is just a word and many forms of assistance are available from a variety of private and government programs and go by other names, including for example, ?subsidies?, ?insurance?, ?awards?, ?preferential loans? etc. The complex vocabulary used by government agencies and other entities is one reason why so many find it difficult to identify the programs that could be of assistance to them. The following is but a very brief chronology of how we follow up with potential clients. 1. Each and every applicant contacts us first. 2. We do an overall assessment of the application before verbally communicating with the applicant 3. We clearly identify to the applicants on our first contact that we are not a government agency of any kind, nor do we represent them. . 4. We then do a further discover/analysis with the applicant to determine their needs and if we can assist them. We chose not to proceed with many applicants because their expectations or request are unattainable or beyond our scope. 5. If the situation permits we then inform the client that we are prepared to work with them or we contact them again after reviewing their file. 6. We then inform the client of the appropriate fee with respect to the work required to prepare their file. 7. If the applicant wishes to proceed we then send them a disclosure document. The document states the importance of the client's cooperation in providing all necessary collateral materials, along with a written warranty, stating a full refund of our fee if we fail in obtaining results. (Applicants are always given options to consider, and that they can apply for assistance on their own for free.) We wish to confirm that our advisors are trained to rapidly determine if a potential applicant has a reasonable request with regards to financial assistance and the type of service that we can provide to them. However there are a small segment of applicants who do get upset that we charge a fee and are simply looking for free services or advice. With all applicants we do provide generic information and our advisors are trained to be considerate, helpful, and conduct business under a very strict code of ethics and policies. We conduct internal audits and focus groups in order to improve our commitment to serving the community at large. As for the BBB of Huston we have contacted them and tried to update our file, but for reasons beyond our understanding this has not been done. The BBB of Houston has been less then stellar in their performance to date, which leads us to believe that their organization is deficient with regards to our file. These posts are being used to blemish a spotless and untarnished name. If there is one shred of evidence that we are not a good corporate citizen then please submit the facts rather than wild and reckless accusations that are unfounded!

Wednesday, June 06, 2006 For immediate release Contact: Michael Bollen Public relations Officer [email protected] It has come to our attention over the past several days that a few individuals have posted on www.ripoffreport.com condoning our good corporate name with innuendos, inaccuracies and malicious and misleading statements. http://www.ripoffreport.com/reports/ripoff192512.htm http://www.ripoffreport.com/reports/ripoff192742.htm http://www.ripoffreport.com/reports/ripoff193414.htm We wish to set the record straight. MGR Solutions is a privately held corporation and not publicly traded. We are a for profit company; as part of our activities we offer financial guidance for both personal and small business related matters. Many corporations in America use mailing addresses for a variety of reasons. We are no different than the any corporation in America in this regard. Many of our existing clients have mailing addresses along with many citizens in America. Since these posts are directly related to financial assistance available through private or government agencies, we wish to elaborate on this widely used word. In fact ?grants? is just a word and many forms of assistance are available from a variety of private and government programs and go by other names, including for example, ?subsidies?, ?insurance?, ?awards?, ?preferential loans? etc. The complex vocabulary used by government agencies and other entities is one reason why so many find it difficult to identify the programs that could be of assistance to them. The following is but a very brief chronology of how we follow up with potential clients. 1. Each and every applicant contacts us first. 2. We do an overall assessment of the application before verbally communicating with the applicant 3. We clearly identify to the applicants on our first contact that we are not a government agency of any kind, nor do we represent them. . 4. We then do a further discover/analysis with the applicant to determine their needs and if we can assist them. We chose not to proceed with many applicants because their expectations or request are unattainable or beyond our scope. 5. If the situation permits we then inform the client that we are prepared to work with them or we contact them again after reviewing their file. 6. We then inform the client of the appropriate fee with respect to the work required to prepare their file. 7. If the applicant wishes to proceed we then send them a disclosure document. The document states the importance of the client's cooperation in providing all necessary collateral materials, along with a written warranty, stating a full refund of our fee if we fail in obtaining results. (Applicants are always given options to consider, and that they can apply for assistance on their own for free.) We wish to confirm that our advisors are trained to rapidly determine if a potential applicant has a reasonable request with regards to financial assistance and the type of service that we can provide to them. However there are a small segment of applicants who do get upset that we charge a fee and are simply looking for free services or advice. With all applicants we do provide generic information and our advisors are trained to be considerate, helpful, and conduct business under a very strict code of ethics and policies. We conduct internal audits and focus groups in order to improve our commitment to serving the community at large. As for the BBB of Huston we have contacted them and tried to update our file, but for reasons beyond our understanding this has not been done. The BBB of Houston has been less then stellar in their performance to date, which leads us to believe that their organization is deficient with regards to our file. These posts are being used to blemish a spotless and untarnished name. If there is one shred of evidence that we are not a good corporate citizen then please submit the facts rather than wild and reckless accusations that are unfounded!

Wednesday, June 06, 2006 For immediate release Contact: Michael Bollen Public relations Officer [email protected] It has come to our attention over the past several days that a few individuals have posted on www.ripoffreport.com condoning our good corporate name with innuendos, inaccuracies and malicious and misleading statements. http://www.ripoffreport.com/reports/ripoff192512.htm http://www.ripoffreport.com/reports/ripoff192742.htm http://www.ripoffreport.com/reports/ripoff193414.htm We wish to set the record straight. MGR Solutions is a privately held corporation and not publicly traded. We are a for profit company; as part of our activities we offer financial guidance for both personal and small business related matters. Many corporations in America use mailing addresses for a variety of reasons. We are no different than the any corporation in America in this regard. Many of our existing clients have mailing addresses along with many citizens in America. Since these posts are directly related to financial assistance available through private or government agencies, we wish to elaborate on this widely used word. In fact ?grants? is just a word and many forms of assistance are available from a variety of private and government programs and go by other names, including for example, ?subsidies?, ?insurance?, ?awards?, ?preferential loans? etc. The complex vocabulary used by government agencies and other entities is one reason why so many find it difficult to identify the programs that could be of assistance to them. The following is but a very brief chronology of how we follow up with potential clients. 1. Each and every applicant contacts us first. 2. We do an overall assessment of the application before verbally communicating with the applicant 3. We clearly identify to the applicants on our first contact that we are not a government agency of any kind, nor do we represent them. . 4. We then do a further discover/analysis with the applicant to determine their needs and if we can assist them. We chose not to proceed with many applicants because their expectations or request are unattainable or beyond our scope. 5. If the situation permits we then inform the client that we are prepared to work with them or we contact them again after reviewing their file. 6. We then inform the client of the appropriate fee with respect to the work required to prepare their file. 7. If the applicant wishes to proceed we then send them a disclosure document. The document states the importance of the client's cooperation in providing all necessary collateral materials, along with a written warranty, stating a full refund of our fee if we fail in obtaining results. (Applicants are always given options to consider, and that they can apply for assistance on their own for free.) We wish to confirm that our advisors are trained to rapidly determine if a potential applicant has a reasonable request with regards to financial assistance and the type of service that we can provide to them. However there are a small segment of applicants who do get upset that we charge a fee and are simply looking for free services or advice. With all applicants we do provide generic information and our advisors are trained to be considerate, helpful, and conduct business under a very strict code of ethics and policies. We conduct internal audits and focus groups in order to improve our commitment to serving the community at large. As for the BBB of Huston we have contacted them and tried to update our file, but for reasons beyond our understanding this has not been done. The BBB of Houston has been less then stellar in their performance to date, which leads us to believe that their organization is deficient with regards to our file. These posts are being used to blemish a spotless and untarnished name. If there is one shred of evidence that we are not a good corporate citizen then please submit the facts rather than wild and reckless accusations that are unfounded!